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Don Franklin CDJR Monticello

Monticello, KY

1.0
4 Lifetime Reviews Review Dealership

912 N Main St

Monticello, KY

42633

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4 Reviews of Don Franklin CDJR Monticello

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April 19, 2021

"Cleared check engine codes off of a used car that was..."

- Joke of a dealer

Cleared check engine codes off of a used car that was purchased. When I bought it there were zero check engine codes. The next day there are multiple check engine trouble codes. They had zero interest in fixing it either.

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Recommend Dealer
No
Employees Worked With
Unknown
August 13, 2019

"They don’t care about you"

- FDonFranklin

Once they have your money they couldn’t care less about you. They act like a family when they’re trying to reel you in. Shame people are like this

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Recommend Dealer
No
Employees Worked With
Don
March 24, 2015

"Get One While You Can"

- doctorbullfish

The only reason this review is 4 stars out of 5 is because I'm actually still in the midst of the buying process. THREE TIMES now, I've found a car I've really wanted to explore purchasing further, only to hear it was sold at another dealership before I could get to the lot - in one case I found this out AFTER getting there.

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Recommend Dealer
Yes
Employees Worked With
Shawn Harris, Jesse Tucker
May 06, 2014

"Repair of dodge 3500 van"

- johnneystockton

Bad repair work at this service center.Had this van over two months for engine computer repair and third time on repair of front and rear blowers for ac/heat still not repaired properly also now has more electrical problems than before work was done.took back to shop may 5th still sitting in same spot as of may 7th no attempt has been made to correct issues as of this time.This is a rv van now electrical in rv part is in a complete mess.Was told that they only worked on the systems to fix fan blowers but l had to replace fuses and generator or electric hookup will not run rv part correctly since it was worked on. All of this functioned properly before.I. would avoid this service center unless it is a simple repair

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Recommend Dealer
No
Employees Worked With
service manager
1
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