Don Franklin Lexington Buick GMC
Lexington, KY
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Very easy to set up appointment walk in took my keys signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks More
Came in one day for a appointment set-up, had two vehicles that needed maintenance and the staff made sure I could do both in one day, like I had requested and it was like no issue for them. Only thi vehicles that needed maintenance and the staff made sure I could do both in one day, like I had requested and it was like no issue for them. Only thing was I had two different times, but I was good with that. I thank the staff for making it easy as possible for me. More
Most seamless buying experience I've ever had when purchasing an automobile. We drove away with our new automobile in record time and were extremely pleased with the entire process. Catarina was wond purchasing an automobile. We drove away with our new automobile in record time and were extremely pleased with the entire process. Catarina was wonderful and I would always recommend her to anyone looking to purchase an automobile. Great experience! More
This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!! in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!! More
I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right b I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right back and not leave me waiting all day. If he said he was going to call me back he did. That right there is why I worked with him. He was professional, polite and fast. 1 of my best buying experiences in 30 years. He did everything in his power to make my buying experience as painless as possible. I would 100% buy from him again in the future. Thank you. More
This is our second car purchase from this dealership. I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and friendly like family and we thoroughly enjoyed dealing with him. From salesman to manager to finance, we were treated respectfully, which goes a long way for my wife and I. I would highly recommend anyone looking for a vehicle to give this dealership and it's people a chance. And as a footnote: Ask for Ben !!! More
They took care of calling the insurance company to cover my new tire and was done quickly and professionally! Always friendly and courteous my new tire and was done quickly and professionally! Always friendly and courteous More

