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Don Franklin Lexington Buick GMC

Lexington, KY

4.6
83 Reviews

3380 Richmond Road

Lexington, KY

40509

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Showing 83 reviews

October 27, 2025

Very easy to set up appointment walk in took my keys signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks More

by howardwoods38
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service
October 10, 2025

Came in one day for a appointment set-up, had two vehicles that needed maintenance and the staff made sure I could do both in one day, like I had requested and it was like no issue for them. Only thi More

by hokiedawson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Kaci Valdez
July 15, 2025

Most seamless buying experience I've ever had when purchasing an automobile. We drove away with our new automobile in record time and were extremely pleased with the entire process. Catarina was wond More

by scooter
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Catarina Kirby
May 15, 2025

This is our go to dealer. Andre Ables is the reason, what a wonderful salesman, More

by Betty
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andre Ables, Eric Smith
April 17, 2025

This was a pleasant experience from the moment we walked in the door & met Andres Adkes. We walked out with a 2025 buick envision avenir and love it!! More

by skpierce
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andre Ables
October 25, 2024

I reached out and spoke with Ben about a truck. I wasn't sure what i wanted and was shopping around. What had me come back was Ben. If I asked a question he would go and get it and call me right b More

by stewman152
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Ben Rollins
September 18, 2024

This is our second car purchase from this dealership. I have to say, it was even better than the first 5 years ago. The dealership was great. Our Salesman Ben was a perfect fit for us. Down home and More

by Pete
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ben Rollins, Stephan Johnson, Michael Chisley
August 31, 2024

Don Franklin consistently performs at 110% There service department and ALL STAFF are phenomenal. Turnaround time for service is fast. More

by poscd2012
Recommend Dealer
Yes
Employees Worked With
David in service
August 30, 2024

They took care of calling the insurance company to cover my new tire and was done quickly and professionally! Always friendly and courteous More

by kykidz98
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Buick service gentleman
July 30, 2024

The service people were very friendly and helpful. i had no problem with time I was in and out under 30 minutes thank you. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Service
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