Don Franklin Lexington Buick GMC

Purchase of 2015 Yukon XL Denali My husband and I recently ordered and purchased a 2015 GMC Yukon XL Denali through Glenn GMC. The General Sales Manager RC Hazzard has gone above and My husband and I recently ordered and purchased a 2015 GMC Yukon XL Denali through Glenn GMC. The General Sales Manager RC Hazzard has gone above and beyond with regards to our purchase and any questions we might have. Catarina Kirby was wonderful to deal with, as well. When our Denali came in the roof rails were back ordered. When the came in RC and Catarina knew we were leaving on a road trip later that day. They sent a courier to our home with the roof rails (we live an hour away from Lexington). I would highly recommend working with either of them. More

Our 1st new car!! Awesome experience!! Zack and RC are the best! They were very patient with us because we couldn't make our mind up on which truck we wanted. We came i Awesome experience!! Zack and RC are the best! They were very patient with us because we couldn't make our mind up on which truck we wanted. We came in on Saturday and left so we could think about it. We messaged Zack on Facebook Sunday and by Monday night we were driving our GMC truck home! I highly recommend them!! More

Best car buying experience The guys were amazing at helping find the vehicle I was wanting. Once it arrived they were very helpful with financing and explaining all the trucks f The guys were amazing at helping find the vehicle I was wanting. Once it arrived they were very helpful with financing and explaining all the trucks features. More

"The Man" - Great Business.... I've researched for a while trying to find the right car. After "internet" researching. I decided to contact via internet Shannon Jones Internet Sales I've researched for a while trying to find the right car. After "internet" researching. I decided to contact via internet Shannon Jones Internet Sales at Glenn Auto Mall Pre-Owned. Amazing, within hours i was in a vehicle that i love and had no issues. working a deal, i get twice the mpg and saved $100 dollars a month. This gentleman was very professional. First thing he said to me was "your a combat vet" i said yes, and was very compassionate and helpful towards that. Thank you all and especially to Shannon. i'll always be a Steelers fan Shannon. Can't change that. ;-) Good luck and take care and you'll see me when it's time for another vehicle. More

New Buick Had a great experience with my new Buick Verano purchase. Robert and RC were friendly and efficient and never pushy which resulted in pleasant buyin Had a great experience with my new Buick Verano purchase. Robert and RC were friendly and efficient and never pushy which resulted in pleasant buying experience. More

to glennautomall my experience at glennautomall was great rc the manager there was great he was super nice to us he went out of his way to help us and to meet our need my experience at glennautomall was great rc the manager there was great he was super nice to us he went out of his way to help us and to meet our needs dave is a great person also if u go there let dave and rc help u those two guys are the best . my husband loves his brand new gmc truck he was so shocked when they delivered it right to our door. when I decide to get me another vehicle that's where I will go. I told my husband that if all dealers was like them there would be no worries of any one getting a new car they are the best.thank u again More

Great experience at Glenn Bought several cars at Glenn...never disappointed. Robert was phenomenal and RC was extremely helpful. We are thrilled with our new Gmc yukon and w Bought several cars at Glenn...never disappointed. Robert was phenomenal and RC was extremely helpful. We are thrilled with our new Gmc yukon and will be back to the dealership for other cars More

My 1st AMAZING Experience Buying a CAR!!! I visited Glenn Buick, Lexington, KY, on August 30, 2014 to merely look at a few new cars/SUVs from Buick, GMC, Nissan, and Hyundai. I was anxious to I visited Glenn Buick, Lexington, KY, on August 30, 2014 to merely look at a few new cars/SUVs from Buick, GMC, Nissan, and Hyundai. I was anxious to even look at vehicles since I had been involved in a serous car accident just 3 months earlier, while driving my 11-week old 2013 Buick Regal. Due to the safety of the Buick Regal and how it protected me in my accident, I was immediately drawn to look at the 2014 Buick Regal. I was never so shocked that I was NOT a "victim" of a car sales person!! I had the absolute BEST experience in talking with Mr. Andrew Robinson-Smith, Sales Representative. He understood my primary focus on safety and was never pushy or made me feel pressured. Instead, he patiently worked with me to find the perfect car, which also met my safety requirements. Once we narrowed the choice of car, I had the pleasure to meet Mr. RC Hazzard, General Sales Manager. Mr. Hazzard informed me of the various dealer incentives, as well as additional options available to me for my 2014 Buick Regal purchase. In addition, Mr. Hazzard took extra time to make me feel like I was the only customer in the showroom, despite having many other customers waiting for his help. I later met Mr. James Anderson, Jr., Business Manager, who walked me through all the required paper work, and explained clearly the financing terms, as well as the other Buick maintenance services included with my purchase. Throughout the entire purchasing experience - there was no pressure to consider additional extended warranty plans, Immediately following my purchase, I was introduced to Ms. Katarina Kirby, Buick/GMC Certified Technology Expert, who lead me through the numerous features of the Buick Regal, including instrument panel, On-Star System, Blue Tooth, etc. I must reiterate how impressed I was with both Mr. Robinson-Smith and Mr. Hazzard in that they treated me with complete respect, and went above and beyond to ensure that my safety and happiness were met!! I would highly recommend Glenn Auto Mall for your next auto consultation/purchase!! More

Glenn Buick gmc Great service. I walked in and looked at a gmc 3500 Denali hd and test drove it. One week later I bought it. They were great. Super helpful and ve Great service. I walked in and looked at a gmc 3500 Denali hd and test drove it. One week later I bought it. They were great. Super helpful and very knowledgeable. I highly recommend visiting them for your next gmc/Buick purchase. More

Excellent car buying experience!! Jacob was friendly and knowledgeable about the vehicle I was interested in and worked with me to get the price and payment about where I wanted it. There was no pushing or knowledgeable about the vehicle I was interested in and worked with me to get the price and payment about where I wanted it. There was no pushing or sales pitch forced onto me and he was very nice to my family as well. They even fed us pizza, lol! I hadn't planned on buying the day I visited, so I still had stuff in my car. Jacob helped to unload it then reload it back into my new vehicle. He gave me a tour of the basic workings of my new Encore and provided me with free tokens to wash it. I will and have recommended this dealership to friends and family and would definitely consider buying another new one in the future! Oh! Gabe was nice too! ?? More