Don Franklin Lexington Buick GMC
Lexington, KY
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We were looking for an inexpensive replacement car - nothing fancy. Deryn and the people at Glenn were very helpful - they did not try to push us into sometehing more expensive. They kept our monthly pa nothing fancy. Deryn and the people at Glenn were very helpful - they did not try to push us into sometehing more expensive. They kept our monthly payments right within our budget. They also gave us a more than fair trade-in allowance for our old car. Overall we had a very positive experience. More
Greg was very professional and very receptive to the kind of vehicle we were looking for. Answered our questions and sought out information when needed. We had a very "nice and satisfying" and "no-hassle" of vehicle we were looking for. Answered our questions and sought out information when needed. We had a very "nice and satisfying" and "no-hassle" purchase of our new Buick Enclave with Greg and the dealership. We had been looking for about two months, even going out of town to inquire of a purchase; however, kept coming back to Glenn Buick for the purchase. The financing department was also very professional and helpful. Thank you and we will recommend Glenn Buick again. This is our second purchase of a vehicle from Glenn Buick. More
Everything went smooth. The lady that did the paper work was very efficent and our saleman was very friendly and took time to show us all the features of the car. was very efficent and our saleman was very friendly and took time to show us all the features of the car. More
My wife & I have been doing buisness with Clyde for My wife & I have been doing buisness with Clyde for several years. He is professional in his manners, and offers a true "old school" style. Our pu My wife & I have been doing buisness with Clyde for several years. He is professional in his manners, and offers a true "old school" style. Our purchase has been great so far, and the fuel economy is one of the best parts of our purchase. Stop in and see Clyde, as I am sure he will take good care of your driving needs. More
I was very impressed with the professional ethics presented by Glenn Buick, We had several employees inquire if they could be helpful but did not badger us when we asked for Bob Howell; my next door presented by Glenn Buick, We had several employees inquire if they could be helpful but did not badger us when we asked for Bob Howell; my next door neighbor bought a car last month frm Bob; with great results. This prompted me to ask for Bob. I received the same courteous service from Bob who expedited the sale and it was completed in 2.5 hours -- driving off the lot with my car just purchased. It was a great experience. More
Tom White was very courteous and did not waste my time, he was very professional. I will continue to do business with Tom and will recommend him to my friends. he was very professional. I will continue to do business with Tom and will recommend him to my friends. More
A great experience from start to finish!!! Their goal was to make sure I found a vehicle that best suited me. My new Enclave is great and I love driving it. The AWD feature is just what I needed for the wi to make sure I found a vehicle that best suited me. My new Enclave is great and I love driving it. The AWD feature is just what I needed for the winter months. I truly appreciate the staff at Glenn and all their patience and help. Rick, Greg & Olivia - you are the BEST!! More
Everything went very smooth. Greg was great and after I described what I wanted he did not try to change my mind. We found what worked and the deal was great. The financing was quick and the lady that took described what I wanted he did not try to change my mind. We found what worked and the deal was great. The financing was quick and the lady that took care of us was very nice. We got a good deal for our trade in as well. More
I am really impressed with Donovan. My daughter wanted a new car and she was looking at a couple of places but Glenn was the only one who responded by the internet. We went to look for a new car and she sai new car and she was looking at a couple of places but Glenn was the only one who responded by the internet. We went to look for a new car and she said let me call Donovan at Glenn because he responsed to my email. So, we did and he greeted us when we drove to the dealership. To my surprise he was very family oriented. He was great! He took the time to show us the difference between four differnt cars we were debating. When my daughter said she was interested in the Sonata, he told us and showed us everything about the car. We were both surprised about the history and reviews about this car. And the safety features of the car are outstanding. It sold my daughter! We were just sitting around talking and the next thing I knew he was telling us we were owners of the Sonata and if the one she test drove is the color she wanted. I have bought a lot of cars in my time but this was the greatest experience I have had. Thank you Donovan and Glenn for being such an outstanding dealership. More