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Don Franklin Lexington Buick GMC
Lexington, KY
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Communication
Latest Reviews
March 06, 2026
The service department was horrible, the lady, DAWN, that
was designated to help me, literally did not once!!! It took a month for me to book the appointment, apparently they were a month out..come the day t
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by boonecreekconstruction
Employees Worked With
DAWN
October 27, 2025
Very easy to set up appointment walk in took my keys
signed in 30 minutes later I was ready to very efficient waiting area very clean free coffee and snacks
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by howardwoods38
Employees Worked With
Service
October 10, 2025
Came in one day for a appointment set-up, had two
vehicles that needed maintenance and the staff made sure I could do both in one day, like I had requested and it was like no issue for them. Only thi
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by hokiedawson
Employees Worked With
Kaci Valdez
Dealership Inventory (290 Vehicles)
