
All Salespeople
Sales Department
Don Franklin Lexington Buick GMC
Lexington, KY
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 07, 2023
This service department is absolutely incapable of fixing
anything!! We have sent our car in 5 times now to be repaired for the SAME ISSUE. The “update” they required us to do, caused this issue and they sti
More
by jbliss0022
Employees Worked With
Everyone in service department
May 26, 2023
(I’m going to shorten this and make it to the point) Went
in for an oil change, was told my seal for my drain plug was rotten (was going to have another one put on), no big deal came back 45 minutes later to
More
by Grumpykitt
Employees Worked With
Service Dept
May 16, 2023
Of all the dealerships I have dealt with over the years,
the service department at GMC here in Lexington cannot and refuses to address an issue they created upon changing out a warrantied part (speed cluste
More
by trooper669
Employees Worked With
Kaci in Service

