
All Salespeople
Sales Department
Don Franklin Lexington Buick GMC
Lexington, KY
79 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
September 23, 2021
Did not like rep, attitude, knowledge etc. Not helpful at
all. Tried to talk me out of the service o wanted. Not a good rep of Don Franklin.
More
by Lkt
Employees Worked With
Service
August 05, 2021
This is first time buying a vehicle from Don Franklin and
they have the worst service department. You have one advisor that is condescending and I had to deal with service manager today and he made light of
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by cindyphillips1969
Employees Worked With
Josh Figg
August 02, 2021
Very disappointed in the way service managers did not
honor my scheduled appointment for service of my vehicle. I had been given a date & time a month & a half ago. Recieved 2 email reminders of my appoi
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by Disappointed
Employees Worked With
Service managers that schedule appointments.

