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Don Hattan Chevrolet
Wichita, KS
180 Reviews
Don Hattan was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010.
“When I joined Don Hattan, my grandfather and father had built the company providing hometown values and service to the customer. However, the automobile industry has a reputation of its own. Its my challenge to continue to set us apart from that perception. We work hard every day to provide an experience for our customers that is one they can trust and one that is absolutely hassle free. My husband, Ben Thomas, joined the Don Hattan team in 2004 and is committed to providing excellent customer service through developing the people in our company. We both believe in embracing the latest in modern technology to provide a fair and transparent deal on all of our products and services. We want your dealership experience to make you think differently about how car buying and servicing should be.” -Jill Hattan
The last few years have been very exciting at Don Hattan Dealerships! We went from one dealership to four in only three years. Our first expansion in 2015, we brought used cars to El Dorado. In 2017, we opened a used car and service facility in Derby. in early 2018, we opened Don Hattan Ford in Augusta. We are surrounding the Wichita area with dealerships to better serve our customers.
Generations of customers have bought their vehicles from our dealerships and we are still the family owned business we have always been. We want the sense of "hometown values" to come through no matter which location you might visit. We hope you see the difference for yourself.
Every day our team uses the latest methods in technology to sift through over 20,000 used vehicles every hour. This is to make sure we are providing you the highest quality vehicle with the best pricing possible up front. We will show you the data to prove our prices won’t be beat.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 180 reviews
February 02, 2019
Absolutely avoid. Go elsewhere. I've never had a good experience here at any point of visiting. They are always priced high and the delaer can't honor simple request like: please do I've never had a good experience here at any point of visiting. They are always priced high and the delaer can't honor simple request like: please don't contact me. Bought one truck from them in 2010, they added twice amount of transmission fluid during a flush. More
by Joshusmc
Employees Worked With
January 11, 2019
Shop elsewhere Be wary of this dealership. Sales staff misrepresented features on a car sold to my mother. Upon immediate notice of the deficiency and request for co Be wary of this dealership. Sales staff misrepresented features on a car sold to my mother. Upon immediate notice of the deficiency and request for correction, they have pushed her to the side without any remedy. She is now stuck with a car that she is not satisfied with and the dealership is not interested in making its customers happy or honoring its commitments. Please don't bother with a canned response to contact your dealership without providing a specific contact person. My mother has called multiple times without any substantive action from Don Hattan Chevrolet staff that she has interacted with while trying to resolve this misrepresentation. More
by Austin C
Employees Worked With
Sales team
January 05, 2019
First car for son My husband and I worked with Mike Alemanni in Derby to buy a used first car for our son. He was very personable and patient with us. He was straight My husband and I worked with Mike Alemanni in Derby to buy a used first car for our son. He was very personable and patient with us. He was straight forward and got the price down where we wanted it. He answered all our questions and was thorough. We were in and out in two hours with a nicely cleaned up vehicle. More
by Jansen4
Employees Worked With
Mike Alemanni, Fernando Cruzado
September 16, 2018
Bait and switch Don't believe the internet pricing. When you get there price depends on how many dealer rebates you qualify for. I found the website very misleading. Don't believe the internet pricing. When you get there price depends on how many dealer rebates you qualify for. I found the website very misleading. The price for the vehicle I was interested in was $3000 more then the internet price. More
by Bummer
Employees Worked With
Sales Manager
July 16, 2018
Great experience My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark i My wife and I purchased a vehicle from the Derby Don Hattan dealership. Or sales person was Mark Prentice and he was a pleasure to work with. Mark is a true professional answered all of our questions, and was not pushy. Everyone at the dealership was kind and helpful. Don Hattan provided professional service and I would highly recommend them. More
by Car buyer
Employees Worked With
Mark Prentice and Bryan Ellis
June 20, 2018
Bought a newly used car We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book We came there already preapproved to buy a used car. Our bank wanted them to come down just 8%, which they wouldn't do, because it was already at book value. After talking it over with Michael Alemanni, my wife and I decided to go ahead and try to let them get us in the car, because it is a REALLY nice car. And, to our surprise, we were approved with no down payment and our payments are low enough to not break our budget. We couldn't have asked for better treatment from Miceal, or Don Hattan.. More
by rsdrummerman64
Employees Worked With
Michael Alemanni
April 06, 2018
New vehicle purchase Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and ar Purchased a new Ford F150 Limited 4-5-18. Our salesman name was Eddy and he was honest, helpful and very knowledgeable. The staff was helpful and are getting their feet under them at this new Ford dealership in Augusta, Ks. More
by Daryl
Employees Worked With
Eddy in sales and Thad in finance.
March 04, 2018
Fair and honest dealership. I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door an I recently phoned Don Hattan expressing my interest in an 09 Silverado. Lindsey took my call and after my 2.5 hour drive Lindsey met me at the door and walked me through the entire process. She explained all my purchase options, took my offer to a sales manager who negotiated my trade in and purchase in an honest, fair, no pressure manner. I left Don Hattan with a nice truck and verbal assurance to call with any issues I might find in my truck. More
by Rick Campbell
Employees Worked With
Lindsey was great to work with as well as all staff
February 17, 2018
Horrible customer service My husband found the car of his dreams and has been working with Oscar almost a week and they got the approval yesterday and was told to come in after My husband found the car of his dreams and has been working with Oscar almost a week and they got the approval yesterday and was told to come in after 2 to bring them the check today so we go in to take them a check and they have sold the car! If u buying a house and they have accepted your offer and got you the approval they don’t just sell it from underneath you! This really pisses me off cause they xxxx on his dream and now he is so hurt! Definitely not good for business! More
by Cbell1984
Employees Worked With
Oscar
February 17, 2018
Horrible I had finally found the car of my dreams and had been working with Oscar all week and finally got the call yesterday that I had been approved and I ne I had finally found the car of my dreams and had been working with Oscar all week and finally got the call yesterday that I had been approved and I needed go come in today after 2 to bring the check and when I went in to take the check they had sold the car right from under me. I know they got to get sales but xxxx you done ran my credit and added unnecessary inauirys for nothing. Definitely didn't create a good customer experience for me and my family. They showed no empathy or concern. I will be filing a complaint with the bbb More
by THOMAS WILLIAMS
Employees Worked With
Oscar
