Don Hattan Chevrolet

Service Amber in service, was not willing to help, she was completely rude! I will ask for someone else to help me next time! Everyone else there was helpful, Amber in service, was not willing to help, she was completely rude! I will ask for someone else to help me next time! Everyone else there was helpful, nice and went out of their way to help me. Courtney was a complete delight to work with. More

I purchased a 2008 Silverado Z-71 Crew Cab back in August 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked w 2008 from Don Hatton and it was undoubtedly the best overall experence that I've ever had buying a vehicle. The price was terrific and they worked with me as much as they could to make sure that I got the best deal possible. Low pressure sales and friendly people. I almost felt guilty leaving the lot with my truck because I got such a solid deal. More recently, I tried to purchase a used BMW from them. Although we didn't end up closing the deal, they were open and honest with me about their position and I would recommend that anyone looking for a car in Wichita should give them a chance. More

Ordered a base model 2014 Corvette coupe with Don Hattan's last allocation. While most dealerships only require 500-1000 deposit, they required $5000. As I placed my order the general manager becam Hattan's last allocation. While most dealerships only require 500-1000 deposit, they required $5000. As I placed my order the general manager became less and less friendly as he realized that this wasn't going to be a fully loaded order. He then proceeded to use his last allocation for a car with no options and placed mine on back order (which I am just now finding out because it is taking so long!) As far as getting answers and help from anyone, good luck. They will do/say anything to appease you and get you out of their hair. TERRIBLE experience, canceling a $50,000+ order! More

Jesus and Cody are 2nd to non on customer service and work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!! work diligently to get their customers in to the vehicle they want. We are very happy with our 2014 Traverse LTZ!! More

By far the most dishonest dealership I have ever seen. They provided a false vehicle history report on a vehicle my mother bought from them that had the transmission fail 5000 miles after she bought it. They provided a false vehicle history report on a vehicle my mother bought from them that had the transmission fail 5000 miles after she bought it. I contacted GM about it and they provided me with a accurate history of the vehicle. When confronted about inaccurate one she was given that did not show the major issues the car previously had including previous complete transmission failure the first thing they said was "how did you find out about that?" DO yourself a favor and stay as far away from this place as possible. More

I bought a 2013 pickup from Don Hattan in March. In April it was discovered on my end that Don Hattan had listed the wrong address on my paper work. I placed a call to them, they promised to take care of it. it was discovered on my end that Don Hattan had listed the wrong address on my paper work. I placed a call to them, they promised to take care of it. By the end of April I learned I had to take care of it myself. In May my truck broke down, I called Don Hattan. Over the phone Derrick and a service guy said they had no idea what to do and would call me back. Never heard from them! In fact I called several times, always being told some one would return my call! In June my truck broke down again and again I called Don Hattan. I was told then that I broke it, file a claim with my insurance and they hung up on me!!!! I have called, sent emails even sent USPS mail.....never heard from them! I file a claim with the BBB and I get a call from Jill Hattan herself! I told her what was going on and she just couldn't believe it! She would look into it and get back with me. I got an email from Don Hattan stating my complaint about Roadside Assistance had been forwarded to a GM manager! Nothing about my issues with Don Hattan! They have lousy customer service and lie through their teeth about any issues you are facing! As soon as they get your money your no better than dirt on the bottom of their shoes! More

I have never been to a more manipulative crooked dealership in my life! I will not only never be going back to this place but will likely never own another GM product. They were that bad! We have dealership in my life! I will not only never be going back to this place but will likely never own another GM product. They were that bad! We have had nothing but issues with this car from the 2nd week we owned it and Don Hattan refuses to do anything about it. They kept milking us along with each service visit and none of them ever fixed the issues! CROOKED!!!!!!!!!!!!!!!!!!! More

I recently purchased a vehicle this month from your dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from t dealership. I had been car shopping at other local dealers. Compared to them, I was extremely pleased with you guys. I was treated promptly from the moment I arrived. My salesman Bryan Ellis was friendly, knowledgeable, and great to work with. My trade-in was appraised quickly and at a fair price. The price of my purchased vehicle was the best locally. Financing was able to lock in a very low interest rate to get me to the monthly payment I wanted. You guys far exceeded my expectations and Bryan did a great job. Thanks again! Jessica G More

I came to Don Hattan Chev on a referral of a friend. I came with my creditor ready to loan me the money and DH sales staff knew this. Without notifying me, sales mgr./staff began to run credit checks with came with my creditor ready to loan me the money and DH sales staff knew this. Without notifying me, sales mgr./staff began to run credit checks with several creditors which caused me to (later) receive notice from the 3 credit reporting bureaus, that I had too many credit checks made. When I questioned as to who requested the credit checks, it was none other than Don Hattan sales mgr. Keep in mind they had no need to make any checks as I already had my lender prior to my purchase. Then there was the inexperience on their part where I had to be contacted several times after I left the dealership with the vehicle. They needed information they failed to get at the time of the sale. It got so bad they contacted my lender asking my lender to get information from me that they failed to get. There's so many reasons "WHY" I rate this dealership so low, but my final and major reason is: The lady who who referred me; completed the "Referral Card" in which she is to receive $100.00 HAS YET TO RECEIVE THE $100.00 let alone a response from Jill Hattan or the salesman when asking why she has not received her $100.00 AND two months has passed. Jill Hattan claims she has the interest of woman at heart-right! I wrote to Jill about my concerns and I have never received a response (i.e. mail or phone call). Don Hattan doesn't appreciate or care to make sure the customer is satisfied! The lady who referred me has made two new vehicle purchases in the past few years and doesn't look like she will ever go back. By not contacting us, Don Hattan appears to support this review and Buyer Beware. Will be sending our family, friends and neighbors to check out Joe Self Chevrolet!!! More

Another A+ visit to Don Hattan's service department! A big thank you to Jeff Henderson, who once again went above and beyond to make sure that what I needed done was done right, done on time, and stayed w big thank you to Jeff Henderson, who once again went above and beyond to make sure that what I needed done was done right, done on time, and stayed within my budget. Whether it has been for a routine oil change or my most recent visit for four new tires, I leave completely satisfied with the service and customer service that I have received. I will definitely be back. Thanks! Sara Chambers More