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Don Hattan Chevrolet

Wichita, KS

4.4
175 Reviews
Don Hattan was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010. “When I joined Don Hattan, my grandfather and father had built the company providing hometown values and service to the customer. However, the automobile industry has a reputation of its own. Its my challenge to continue to set us apart from that perception. We work hard every day to provide an experience for our customers that is one they can trust and one that is absolutely hassle free. My husband, Ben Thomas, joined the Don Hattan team in 2004 and is committed to providing excellent customer service through developing the people in our company. We both believe in embracing the latest in modern technology to provide a fair and transparent deal on all of our products and services. We want your dealership experience to make you think differently about how car buying and servicing should be.” -Jill Hattan The last few years have been very exciting at Don Hattan Dealerships! We went from one dealership to four in only three years. Our first expansion in 2015, we brought used cars to El Dorado. In 2017, we opened a used car and service facility in Derby. in early 2018, we opened Don Hattan Ford in Augusta. We are surrounding the Wichita area with dealerships to better serve our customers. Generations of customers have bought their vehicles from our dealerships and we are still the family owned business we have always been. We want the sense of "hometown values" to come through no matter which location you might visit. We hope you see the difference for yourself. Every day our team uses the latest methods in technology to sift through over 20,000 used vehicles every hour. This is to make sure we are providing you the highest quality vehicle with the best pricing possible up front. We will show you the data to prove our prices won’t be beat.
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6000 Hattan Dr

Wichita, KS

67219

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Showing 175 reviews

September 15, 2024

We were helped by Greg Conner. Greg went out of his way to make sure we found a car to fit our needs. He spent several hours with us , test driving cars, No pressure at all. As for More

by leteer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hattan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Don Hattan Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear about your experience with Greg and the team at Don Hattan Chevrolet. It's great to know that you felt no pressure and were treated like a friend. We appreciate your willingness to refer others our way, and we look forward to assisting you in the service department in the future. Enjoy your new car, and we can't wait to see you again! Sincerely, Don Hattan Chevrolet

September 08, 2024

I had to contact Don Hattan twice on Saturday to escalate a matter at another store, but I was told by Benard on 2 occasions that someone would contact me, but they never did. I have been trying to buy a ca More

by richardmears2255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don Hattan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac and Gary
Sep 10, 2024 -

Don Hattan Chevrolet responded

Thank you for sharing your experience. We understand how frustrating it can be to feel like you're not receiving timely communication while trying to purchase a vehicle at Don Hattan Chevrolet. Your feedback has been passed on to management to look into. Thanks again for reaching out. Sincerely, Don Hattan Chevrolet

August 31, 2024

My family and I wanted to purchase a Buick Enclave, but my son is disabled, he was having a difficult time getting in and out of the SUV, Thanks to Addison our salesperson at Don Hattan Chevrolet Park City More

by rvandyke1600
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hattan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Maley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison
Sep 04, 2024 -

Don Hattan Chevrolet responded

Thank you so much for your wonderful review! We are thrilled to hear that Addison and the team at Don Hattan Chevrolet were able to assist you in purchasing the Buick Enclave and make it more accessible for your son. It’s our priority to provide compassionate service to all of our customers. Your recommendation means a lot to us, and we look forward to serving you and your family again in the future! Sincerely, Don Hattan Chevrolet

July 31, 2024

In a wreck, needed a new truck. Located Ram at Don Hattan West dealership. Drove to dealership, met by Ray, and we test drove the truck. Decided to buy the Ram and closed the dea More

by praiseman47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray, Nick, Sam
Aug 01, 2024 -

Don Hattan Chevrolet responded

Thank you for sharing your experience with us! We're thrilled to hear that you found the process of purchasing your Ram at Don Hattan Chevrolet to be seamless and enjoyable. Ray and the team are dedicated to providing exceptional service, and it's wonderful to know that their friendliness and knowledge made a positive impact on you. We look forward to assisting you with your next vehicle purchase. Safe travels in your new truck! Sincerely, Don Hattan Chevrolet

June 04, 2024

This is such a horrible place. I brought my truck in for a simple oil change. They told me my sway bars and some else needed to be replaced as well as new tires and they would do a More

by Tairanolen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don Hattan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Maley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Don Hattan Chevrolet responded

Thank you for sharing your experience with us. We understand your frustration and want to address your concerns promptly. Your feedback is valuable, and we appreciate the opportunity to make things right. A member of our team will be calling you shortly to discuss this situation in further detail, but please feel free to reach out to marketing@donhattan.com in the meantime if you need immediate assistance. Sincerely, Don Hattan Chevrolet

April 07, 2024

I had the BEST experience buying a car! Padraig and Sam at the West kelloge place were wonderful! I never thought I would laugh so much when buying a car! But I sure did and I will use Don More

by CrystalVancil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Padraig and Sam
Apr 09, 2024 -

Don Hattan Chevrolet responded

Crystal, thank you for taking the time to share your feedback regarding your experience at Don Hattan Chevrolet, and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Don Hattan Chevrolet

April 01, 2024

Ashley and the whole team made process of trading in and purchasing a new truck very east and pleasant. They are responsive and answered all my questions promptly and to the best of their ability. Follow up More

by popv60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 04, 2024 -

Don Hattan Chevrolet responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying and trade inexperience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Don Hattan Chevrolet

February 07, 2024

As a repeat customer, I came back because of the service provided by Don Hattan Chevrolet. John Collins was Great to work with in purchasing a Traverse. Christian Jensen was great to work with again on th More

by cjcline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Collins, Christian Jensen
Feb 08, 2024 -

Don Hattan Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Don Hattan Chevrolet

February 02, 2024

Thank you Leigh Fisher and everyone that helped with purchase of our Ford Bronco, This is our 3rd vehicle from Don Hattan it has always been a good experience . Thanks Randy and Kathleen Baker More

by laker241
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Hattan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Maley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Fisher
Feb 05, 2024 -

Don Hattan Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Don Hattan Chevrolet

January 30, 2024

Very disappointed in the service of recall work. Had a 7:30am appointment that should only take 1/2 day (according to recall notice). Now there telling me they may not get work done. Tells me the More

by Bdaddyclark
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Maley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Don Hattan Chevrolet responded

We strive for 100% customer satisfaction and it appears that your recent service visit did not meet expectations. We appreciate you taking the time to leave us this review. Feedback such as yours allows us the opportunity to learn how to improve as a team. A member of our team will be calling you shortly to discuss this situation in further detail, but please feel free to reach out to marketing@donhattan.com in the meantime if you need immediate assistance. Sincerely, Don Hattan Chevrolet

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