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Don Hattan Chevrolet
Wichita, KS
165 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 165 reviews
January 28, 2024
They were very helpful and professional nice and friendly even let my dog come in when buying truck. Chris’s and Cristian were very good and friendly even let my dog come in when buying truck. Chris’s and Cristian were very good and friendly More
by Tundrabruttis
Employees Worked With
Chris’s and Cristian, Don Hattan, Erika Maley
January 25, 2024
Hannah in the service department delivered exceptional service to me today. She was courteous, professional but more importantly, she went above and beyond to take care of me when others didn't have the t service to me today. She was courteous, professional but more importantly, she went above and beyond to take care of me when others didn't have the time and did it graciously and with a smile. Thank you, Hannah. More
by soldonjanice
Employees Worked With
Hannah
January 02, 2024
I knew I wanted a new car and Ashley was able to help me every step of the way! She was super nice and knew just what I wanted in a car! I was in and out of there in less than 2 hours it was amazing! No pre every step of the way! She was super nice and knew just what I wanted in a car! I was in and out of there in less than 2 hours it was amazing! No pressure and super nice! I would recommend Ashley to everyone! More
by Pattymalen
Employees Worked With
Ashley in sales
December 28, 2023
Trevon is an outstanding professional, easy going and made buying our Toyota Camry a great experience. Ask for the guy that looks like Fred VanVleet! We highly recommend Don Hattan in Derby for a quality made buying our Toyota Camry a great experience. Ask for the guy that looks like Fred VanVleet! We highly recommend Don Hattan in Derby for a quality car and great service. Thank you!!! More
by Doug Scales
Employees Worked With
Trevon Morrison, Don Hattan
November 11, 2023
John was so helpful in getting us what we wanted! We have gotten many vehicles from Don Hattan and will continue coming back! John was patient and made buying a car easy! We have gotten many vehicles from Don Hattan and will continue coming back! John was patient and made buying a car easy! More
by Andrea
Employees Worked With
Don Hattan
October 28, 2023
Ashley Guevara was exceptional with the purchase of my recent vehicle. She was professional, knowledgeable, and made an uncomfortable situation very comfortable. When you are in the need of a new vehicl recent vehicle. She was professional, knowledgeable, and made an uncomfortable situation very comfortable. When you are in the need of a new vehicle, ask for Ashley. More
by Larry
Employees Worked With
Ashley Guevara, Don Hattan
October 23, 2023
Mike Alemanni was really great when we bought our malibu. Very helpful all thru the process and still keeping in touch to make sure everything is still going great with our car. Very helpful all thru the process and still keeping in touch to make sure everything is still going great with our car. More
by patti
Employees Worked With
Mike Alemanni
October 20, 2023
Purchased a used 2020 Malibu 11 months ago. The next morning after owning the car, it would not unlock the doors or start with the fob. Called the salesperson (no longer there) who referred me The next morning after owning the car, it would not unlock the doors or start with the fob. Called the salesperson (no longer there) who referred me to the service manager. He said to use the emergency key and explained how to unlock the door. Had to call a locksmith because the emergency key in the ONE fob I received was not cut (not the original fob I later found out). After the locksmith unlocked the car, it still wouldn't start. Was able to open the hood and found the negative battery cable was loose at the battery. After tightening the clamp (and still trying to convince myself I was happy with my purchase) the car would constantly tell me "no remote detected". I spent hours trying to unlock the door or start the car, "no remote detected" everywhere I went. Spent hours and days in the service center. Mechanics found "nothing wrong". I've spent over $800 in 11 months in locksmith fees, locked out in my driveway, restaurant parking lots, Walmart, etc. Yesterday a locksmith reprogrammed the fob and the remote worked as it should. He sold me and programmed me a second remote which also work as it should. Not sure why the dealer mechanics did not check this. Info on Google says it's a common problem with other Chevy/Malibu owners and other vehicles (probably not only GM products) and no one knows how to fix it? xxx? This is the 2nd slightly used Malibu I've purchased and was given only one FOB. Won't happen again without 2 FOBs that function. Was supposed to have a free oil change I still haven't received, which was scheduled at one of my days spent sitting in the show room. Scary thought. I will do it and have done it myself. There were new tires on the car when I purchased it. Cheapest tires I've ever seen in recent years (4 for $550 installed). Salesman showed me the invoice. (Install new cheap tires to sell the car it seems.) At the time I didn't care and still don't. Never suspected a problem (because of the inspection check list by dealer the salesperson showed me). Drove the car 5k miles and started noticing a vibration at highway speeds. Front end was out of alignment and ruined (cupped) the front tires. I'm sure the old tires showed wear. Had the front end aligned and purchased new tires. Not sure what to do different as a buyer other than slow the process of being run thru the deal like in a cattle shoot. Seems there was more focus on me buying the overpriced warranty (which I refused 10 times) than checking over the car before it was put on the lot to sell. I will likely purchase from Don Don Hattan Hattan again. I truly believe the owner is high class, top notch and is continuing to run the quality business her father started. The sales manager will get to know me first of all and will be talking to me about everything instead of sitting behind the counter crunching numbers and pushing the warranty through the finance person (who is a super guy even though I had outside financing). More
by monty.meyer
Employees Worked With
Don Hattan
