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Don Hattan Chevrolet
Wichita, KS
175 Reviews
Don Hattan was founded in 1949 and is the oldest dealership in Wichita. Don Hattan was a Chevrolet Motor Division Accounting Manager when the opportunity arose to purchase a Chevrolet store. Jim Hattan assumed operational duties in 1979 and led the company through expansion for the next two decades. Jill Hattan became the general manager in 2002 and dealer principal in 2010.
“When I joined Don Hattan, my grandfather and father had built the company providing hometown values and service to the customer. However, the automobile industry has a reputation of its own. Its my challenge to continue to set us apart from that perception. We work hard every day to provide an experience for our customers that is one they can trust and one that is absolutely hassle free. My husband, Ben Thomas, joined the Don Hattan team in 2004 and is committed to providing excellent customer service through developing the people in our company. We both believe in embracing the latest in modern technology to provide a fair and transparent deal on all of our products and services. We want your dealership experience to make you think differently about how car buying and servicing should be.” -Jill Hattan
The last few years have been very exciting at Don Hattan Dealerships! We went from one dealership to four in only three years. Our first expansion in 2015, we brought used cars to El Dorado. In 2017, we opened a used car and service facility in Derby. in early 2018, we opened Don Hattan Ford in Augusta. We are surrounding the Wichita area with dealerships to better serve our customers.
Generations of customers have bought their vehicles from our dealerships and we are still the family owned business we have always been. We want the sense of "hometown values" to come through no matter which location you might visit. We hope you see the difference for yourself.
Every day our team uses the latest methods in technology to sift through over 20,000 used vehicles every hour. This is to make sure we are providing you the highest quality vehicle with the best pricing possible up front. We will show you the data to prove our prices won’t be beat.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 175 reviews
April 08, 2023
I recently bought a car from Don Hattan Derby and it was a great experience. Isaac Packard took the extra time to help me find the car I was looking for and even brought it closer from another location for a great experience. Isaac Packard took the extra time to help me find the car I was looking for and even brought it closer from another location for me to check it out. He was very helpful and minimal hassling came from the financial office. Very good experience. More
by bentater0105
March 01, 2023
Tyler Hutto handled our service problem as the consummate professional. Another dealer in town had put us off for 6 weeks but Tyler got us in and completed in 5 days and that included a weekend. He kept us professional. Another dealer in town had put us off for 6 weeks but Tyler got us in and completed in 5 days and that included a weekend. He kept us informed with text massages and called us when completed. Needless to say we are changing our dealership for service and new cars. Tyler was fantastic!! More
by Jed H
February 23, 2023
Mike Alemanni was very helpful in locating the vehicle we needed. The weather wasn't great, but the service was warm and friendly. I would be happy to do business with Mike again. needed. The weather wasn't great, but the service was warm and friendly. I would be happy to do business with Mike again. More
by blrandall
Employees Worked With
Mike Alemanni
January 15, 2023
Brady and Tyler did a great job helping me out! And my car was vacuumed out and wiped down. They were able to my car back to me in a quick time. And my car was vacuumed out and wiped down. They were able to my car back to me in a quick time. More
by Jill Couey
December 06, 2022
Kevin Collins got us in and out for oil change. . Very pleasant experience. Enjoyed lunch at Cracker Barrel. Merry Christmas and Happy New Year. . Very pleasant experience. Enjoyed lunch at Cracker Barrel. Merry Christmas and Happy New Year. More
by precious2334
November 28, 2022
We bought a vehicle from Don Hattan Ford in Augusta and it was the best experience we've had purchasing a vehicle. Teddy Wilson was the best....great sense of humor, not pushy, worked with us to get what it was the best experience we've had purchasing a vehicle. Teddy Wilson was the best....great sense of humor, not pushy, worked with us to get what we wanted. I have already recommended you and will continue in the future. More
by jackielowry9114
November 18, 2022
Just had our 2020 Equinox serviced this morning. The Service Advisor, Kevin Collins, was very helpful and attentive to our needs We highly recommend the dealership. The Service Advisor, Kevin Collins, was very helpful and attentive to our needs We highly recommend the dealership. More
by dstuck
Employees Worked With
Kevin Collins
October 06, 2022
Mark Kitchens helped me out from the beginning. He was able to show me the problem and how much it would cost to repair my car. I was pleased with the service and the polite service from the employ He was able to show me the problem and how much it would cost to repair my car. I was pleased with the service and the polite service from the employees. I’m sure I will be back. Thank you for all you do to help me stay in my 2007 Cadillac. 🤗 More
by Lorettakessel
September 28, 2022
Go to Taylor Fagley! Made us feel secure and safe to bring our cars in for service! Made us feel comfortable! Highly recommend! Made us feel secure and safe to bring our cars in for service! Made us feel comfortable! Highly recommend! More
by Stevie
Employees Worked With
Taylor Fagley
September 23, 2022
Deceitful and will back out on purchase agreements. Negative rating. In process with BBB currently. Negative rating. In process with BBB currently. More
by kerby2013
