Don Hattan Ford

Cary in service was great, thank you. Worked with my extended warranty and would follow up throughout the process. Worked with my extended warranty and would follow up throughout the process. More

You cannot get better service anywhere! They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you They are so friendly and helpful. Considerate of you schedule and work wth you to make your visit a Good Experience. They workl with you, for you and make it a good visit. Big shout out to their service department! More

I needed to have 2 vehicle's serviced. Cody helped me get them in quickly. They were very efficient and kept in contact with me while doing the service. The cost was right where I expected Cody helped me get them in quickly. They were very efficient and kept in contact with me while doing the service. The cost was right where I expected it to be, When the 2nd vehicle got new tires there was a accident with a hub cap, They notified me about it, I looked for it and had a hard time finding the damage. I was told it would be replaced. Not only did they replace that hub cap they replaced the other 3! When I asked why? He said so they would match! That is going above and beyond. Don Hattan Ford is a great place to get your vehicle serviced. More

Kaden was extremely helpful to me and my wife. Kaden helped guide us through the process of purchasing our first vehicle together. We really love the Ford we settled on and appreciate that Kaden t Kaden helped guide us through the process of purchasing our first vehicle together. We really love the Ford we settled on and appreciate that Kaden took the time to explain all of the features model. If you're needing a new car, I highly recommend going to Don Hattan Ford and asking for Kaden! More

I had a very good experience. With John HEMPEL I went in and told him what I was looking for and why we needed the trunk space measured to make sure that a wheelchair and an oxyge With John HEMPEL I went in and told him what I was looking for and why we needed the trunk space measured to make sure that a wheelchair and an oxygen concentrator would fit. Once we picked out a car he will write out a measure we needed the trunk space measured to make sure that a wheelchair and a oxygen concentrator would fit once we picked out a car he went right out and measure the trunk I would like to thank John HEMPEL and everyone that I worked with thank you for making it so easy to get a new car More

I bought my first car here and it was a 10/10 experience. Teddy Wilson was incredibly kind and helpful. The overall feeling of the dealership was welcoming. Teddy Wilson was incredibly kind and helpful. The overall feeling of the dealership was welcoming. More

Just had THE BEST car buying experience with John Hempel at Don Hattan Ford. I was so over big dealerships but saw a sign in front that said ‘customers for life’ and decided to give them a try. Best. Decisi at Don Hattan Ford. I was so over big dealerships but saw a sign in front that said ‘customers for life’ and decided to give them a try. Best. Decision. Ever. Above fair price for trade-in and the most efficient car-buying experience. Thanks, John - I’ll definitely be back! More

Don Hattan Ford in Augusta is a great place to buy, sell or trade a car. We just bought our 3rd car from them. Hogan Lovelady was very friendly and informative. He and Thad made the process of buying and or trade a car. We just bought our 3rd car from them. Hogan Lovelady was very friendly and informative. He and Thad made the process of buying and trading in our vehicle simple and fast. They also have a great service department. Which we have used for many years since buying our vehicles from them. More

I preordered a ford maverick from this dealership over year ago spec to way i wanted it .Would check on my ford order status through out the year.I knew more about the process than the salesmen.They wer year ago spec to way i wanted it .Would check on my ford order status through out the year.I knew more about the process than the salesmen.They were having a hard time getting hold of me because I moved and they were calling a family members phone number.So I got back to them a month or two before my build was scheduled .Even gave the salesmen my cell number so I could be notified when my truck was delivered from ford as i have been notified by ford when my truck was ready.Clearly I wanted this truck .So they emailed one day and seen it the next morning then when I called the the next day they sold my truck without my consent .I reported this to the dealership and no one seemed to care .I filed a case with for ford reporting how they stole my truck order from me .The dealership claimed they sold it but ford had no recorded record of the truck being register to anyone and it still was in transit .So they sold my truck to highest bidder I figure because a lot scalping of mavericks have been going on selling $5.000 to $10.000 over msrp.The manager was suppose to find me another truck but wanted me to do all the foot work for a dealer trade .The manager basically blew me off and could care less I was going to leave a bad review of this business.Jill Hattan may be nice person but the people running her business are tarnishing her reputation .People will remember who took advantage of the public when chip shortage, material shortage ends .Very bad way to run a business for long term success of retaining customers for life. More

WOW! What a great experience. Everyone was extremely friendly and professional! It was nice to do business with them! From the moment I walked in, John What a great experience. Everyone was extremely friendly and professional! It was nice to do business with them! From the moment I walked in, John Hempel treated me like one of the family! Thanks again!! More