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Don Herring North Mitsubishi

Plano, TX

4.9
1,061 Reviews

4225 West Plano Pkwy

Plano, TX

75093

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1,061 Reviews of Don Herring North Mitsubishi

January 22, 2014

Overall my issue was fixed when I got a phone call from DREW kennedy. He apolbefore. for the inconvenience and fixed the issues I had before. I did buy the car I wanted from here and I am happy with my new More

by DipeshPandey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2014 -

Don Herring North Mitsubishi responded

Thank you for allowing us the opportunity to address the issue you experienced. I am so glad to hear that you are happy with your new Lancer. While our goal is to exceed our customer's expectations, as you experienced, some times we fall short. We appreciate your business, thank you again for the opportunity to earn your business. Best, Sherri Herring Hawkins sherrih@donherring.com

January 17, 2014

The Don Herring staff in Plano were very polite, caring, helpful, and professional. The sales rep. Scott Fickert made me feel has, if I was visiting an old friend in the mist of looking to get a new car. He More

by Natashe01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Jan 17, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We appreciate your continued business! Scott prides himself on taking care of customers. All of us here at Don Herring strive to exceed your expectations throughout your ownership experience. If at any time we fall short please let us know! Best, Sherri Herring Hawkins sherrih@donherring.com

January 13, 2014

My 2014 EVO X needed a 4 wheel alignment which could not be done here in Shreveport, LA. I drove 250 miles to Don Herring where I purchased the car as well. My experience at that dealership has always bee More

by genemariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAY VANDIVER, JT Turner
Jan 13, 2014 -

Don Herring North Mitsubishi responded

Thank you so much for your continued business and your kind words! I am so pleased to hear about your experience in our Service Department with JT and Jay. Our mission is to exceed our customers expectations throughout the purchase and ownership experience, however, we are human, if at anytime you see something we can improve upon please let us know. We do track days from time to time, let me know if you would be interested in coming in for one! Best, Sherri Herring Hawkins sherrih@donherring.com

January 07, 2014

I would like to thank Scott and the team at Don Herring Mitsubishi for their assaitance in my quest to find the right new car for me. Scott was very knowledgable about the product line and available featur More

by lmarten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Jan 17, 2014 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We appreciate your business! We also appreciate the time you took to share your kind words about Scott and the Plano team. If there is anything we can assist you with in the future please let me know. Best, Sherri Herring Hawkins sherrih@donherring.com

December 28, 2013

Made everything very easy and were happy to work with what I needed. Welcoming and family feel. Glad I purchased my first new car here. More

by Aleeseg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodrick
Dec 30, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your first new car! I am so happy to read your kind words. We appreciate you taking the time to share about your experience! If you ever have any questions or need assistance in the future please to not hesitate to let us know. Best, Sherri Herring Hawkins

December 17, 2013

The first time i enter to the dealer Mr Johnson he recived us perfect and he help us to buy the car the we needed , thanks ! More

by Marciaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
Dec 17, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! We appreciate your kind words. Please let us know if there is any thing we can assist you with in the future. Best, Sherri Herring Hawkins

December 14, 2013

Was doing some comparison shopping on an Outlander with Don Herring and Mitsubishi dealership in Hurst. Trying to decide if I should drive the extra distance and wanted to do some of the homework from the More

by txlunchlady
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GiGi, Jason Johnson
Dec 30, 2013 -

Don Herring North Mitsubishi responded

I am very sorry to hear about the experience you had. One of the reason we participate in the DealerRater Certified Dealer Program is our commitment to providing high quality customer service. However, based on your review you did not share that experience. This is very disappointing to hear, and I thank you for your feed back. I will use this feedback to help try and make us better. Best, Sherri Herring Hawkins

September 30, 2013

When I walked in, I only wanted to refinance my Kia. But, Travis, my sales rep, was so super friendly and knowledgeable, I ended up buying a new car. It did take 3 hours from start to finish, but they made t More

by allensusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis, sales rep
Oct 08, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new car! Thank you so much for taking the time to share about your experience at Don Herring Mitsubishi and with Travis! I do apologize about the length of time you were here, but glad to hear that your experience was incredibly nice! If we can be of assistance in the future please do not hesitate to let us know. Best, Sherri Herring Hawkins

September 12, 2013

I visited Don Herring Mitsubishi North to test drive the Outlander Sport and walked away with one! Alex was very honest and straightforward. He provided me with an excellent service expereince and made me f More

by flip07in
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Oct 02, 2013 -

Don Herring North Mitsubishi responded

Congratulations on your new Outlander Sport! I am so glad to hear about the great experience you had at the dealership with Alex and Brett! When we say "we make it easy" that is our goal, to make the car buying experience a transparent, fun, smooth experience! We sure do appreciate your business! If for some reason you are unable to get a hold of Alex, please feel free to reach out to me directly. Best, Sherri Herring Hawkins

September 09, 2013

I was shopping for a used car and found a great deal at Don Herring Mitsubishi in Plano, TX. Sale associate Scott Fickert was very helpful and knowledgeable about the products. I am very happy with my purc More

by lidadosser83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fickert
Sep 11, 2013 -

Don Herring North Mitsubishi responded

Lida, Congratulations on your new car! Thank you so much for taking the time to write about your experience at Don Herring with Scott. If we can help you with anything in the future please do not hesitate to reach out to Scott, or to me directly. Best, Sherri Herring Hawkins

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