Don Herring North Mitsubishi

Throttle Body Repair JT is excellent. He is always helpful and understanding. He is a great service advisor. He always keeps me up to date of the repairs and money I inve JT is excellent. He is always helpful and understanding. He is a great service advisor. He always keeps me up to date of the repairs and money I invest in my car. He has really helped me keep my car running for the past 8 years. Thanks JT!! More

Great Customer Service Larry is the Best service adviser a client could have! Jason is the Best sales rep! The customer service that is provided by this dealership is outst Larry is the Best service adviser a client could have! Jason is the Best sales rep! The customer service that is provided by this dealership is outstanding. The employees develop a relationship with you and really work to make sure the clients needs and desires are met to the best of their ability. The are professional, knowledgeable, friendly and courteous. More

Service Took my Lancer for 30,000 mile service~Bridget (my adviser) was great as always! Very happy with all my service from Plano! Highly recommend them to Took my Lancer for 30,000 mile service~Bridget (my adviser) was great as always! Very happy with all my service from Plano! Highly recommend them to everyone! Thanks! More

Maintenance visit I took my Lancer Sports-back for regular maintenance. The service advisor, Bridget, was very helpful and expedient. The mechanic tested and replaced t I took my Lancer Sports-back for regular maintenance. The service advisor, Bridget, was very helpful and expedient. The mechanic tested and replaced the battery under warranty, in addition to the service I expected. Thank you for the great work. More

I love my Outlander Sports I came for vehicle inspection report. JT Turner got me in and out no time. I have been getting all my services done since I bought my Outlander Sport I came for vehicle inspection report. JT Turner got me in and out no time. I have been getting all my services done since I bought my Outlander Sports and I have been satisfied. More

Service is AWESOME I love my Outlander. I have a great respect for my service advisor Larry Ashe. He is just the best to work with. Thanks you I love my Outlander. I have a great respect for my service advisor Larry Ashe. He is just the best to work with. Thanks you More

Great Service I was very nervous about coming in and buying my first car but Scott made it very nice and easy for me. And not only did I get a great car but a great I was very nervous about coming in and buying my first car but Scott made it very nice and easy for me. And not only did I get a great car but a great deal. I really appreciate everything and how comfortable he made it for me. Scott is very friendly and easy going and I thank you very much." More

Great "Thank's to Scott, My experience getting my new purchase at Don Herring mitsubishi Plano, It has been totally satisfactory! Mainly with the experien "Thank's to Scott, My experience getting my new purchase at Don Herring mitsubishi Plano, It has been totally satisfactory! Mainly with the experience, Good customer service and professionalism that Scott Fickert shows along the whole process to get my New Outlander! More

Maintenance recommendations follow-up for '01 Galant As always, a greatly appreciated service experience working with your service team through Larry; we rely on your knowledgeable and professional staff As always, a greatly appreciated service experience working with your service team through Larry; we rely on your knowledgeable and professional staff to keep our four Mitsubishi's running great and have never had a bad experience in coming up on 15 years of doing business with Don Herring - keep it up, we love our Mitsubishi's! Sherri recently helped me get the web-based service records for all four of our vehicles in good working order for access from our PC's and wireless devices and information use moving forward; kudos for implementation and support of the tool - we really like it! More

Great place to buy a car! Mike Rice was awesome. I emailed the dealership through True Cars and Mike reached out to me using 3 ways of contact (email, phone call, and text) wit Mike Rice was awesome. I emailed the dealership through True Cars and Mike reached out to me using 3 ways of contact (email, phone call, and text) within an hour of my inquiry. All the other dealerships sent me an email and called the next day. I asked him to hold the car for me until I arrived which he did (don't know if there was a lot of interest in the car but he had it ready when I arrived). We went for a drive, I told him my price range, and they met it. I had a pre-approved loan which he said was a great rate but felt they could do better...and they did. That is when we met Ralph Knight. He asked me if I wanted any coverage on the vehicle and I told him no because my budget was tight. He said no problem, had me sign about 3 documents, and we were on our way. I have never experienced such a quick way to purchase a vehicle and Ralph didn't force me to buy something I didn't want to. My wife even commented that she expected to be there 3 hours, just in financing . From the time I arrived to the time I left, the whole process took about 2 hours...and they threw in a car wash. They forgot to fill the gas tank but if I would have caught it earlier, I am sure they would have rushed over to do it! Thanks for putting my faith back into dealerships guys! Both of you were awesome and I will be telling people to see Mike and Ralph at Don Herring Mitsubishi! Also, Steve, the sales manager came over and thanked us for purchasing a car and even gave us a little back story on the previous owner. Just a great experience all the way around. (Noah and Alexis Nylander) More