Don Herring North Mitsubishi

Another great buying experience This is our second time to make a purchase at Don Herring Mitsubishi. The reason for our return was salesman Scott Fickert. His extensive knowledge of This is our second time to make a purchase at Don Herring Mitsubishi. The reason for our return was salesman Scott Fickert. His extensive knowledge of Mitsubishi products as well as performance vehicles in general made for an outstanding experience. The entire staff was friendly and helpful as well, making this purchase stress-free. We definitely will be coming back for our next purchase. More

Satisfaction I knew exactly what I wanted with what options. They located the color with the options I requested in a few hours. I bought the same car again, just I knew exactly what I wanted with what options. They located the color with the options I requested in a few hours. I bought the same car again, just 2015 instead of 2011. I dealt with the same man. He is a groovy guy. He is fun to xxxxxxxx with during the buying process. This car is perfect for me. 2015 white Mitsubishi Outlander sport - panoramic roof, navigation package, upgraded stereo package, leather, 2 wheel drive with CVT transmission. Hoorah! More

Awesome Car Buying Experience!! "This is my first purchase of a brand new car and after searching for the right vehicle, I came across Don Herring. Scott was the best salesman I've e "This is my first purchase of a brand new car and after searching for the right vehicle, I came across Don Herring. Scott was the best salesman I've ever done business with. He was informational and cared about my car needs. He made my buying process seamless and easy. I'm so glad I came here & I will definitely recommend this dealership and Scott to others!" Call Scott at -214-729-8626 More

Excellent service! Both, me and my husband come at this dealership to buy, and to repair our cars. Last week we had both cars repaired and I can't stress enough the help Both, me and my husband come at this dealership to buy, and to repair our cars. Last week we had both cars repaired and I can't stress enough the help in explaining in advance the charges, in providing advice/options and keep us informed about the status of the service. We want to appreciate Larry Ashe as a good asset to your company. E&N More

Great Car Buying Scott Fickertt is one of the nicest sales persons I ever met. He was honest and very helpful with the purchase of our new car. He helped us thru the Scott Fickertt is one of the nicest sales persons I ever met. He was honest and very helpful with the purchase of our new car. He helped us thru the whole process explaining everything my husband and I needed to know. I would recommend this place if you are looking for a new car. I am very pleased with service, honesty, and showmanship they have taking care of customers. I wish stores of all kinds had these salespeople in their stores. I would shop everyday just to get good service. Service goes a long way. Thank you for the mail out that made this visit possible. Thank you for everything. I am really enjoying my new car. More

Oil Change and State Inspection Once again the service provided was what I have grown to expect every time I go to Mitsubishi Plano exceptional. From the time I turned in my car in Once again the service provided was what I have grown to expect every time I go to Mitsubishi Plano exceptional. From the time I turned in my car into Larry until the time I left Larry kept me informed on the status of my inspection and oil change. During this time the service department identified that I needed a new battery and replaced it. While waiting I observed the sales department go out of their way to assist customers with their questions etc even though they were not there to purchase a vehicle. I observed the same approach to customer service for the parts department. Once again excellent service from Mitsubishi Plano More

Exceptional Coming back to trade in my car I bought a year ago from Scott he was very helpful, The transition was very smooth and he explained everything. Scott i Coming back to trade in my car I bought a year ago from Scott he was very helpful, The transition was very smooth and he explained everything. Scott is a very good asset to the Don Herring Plano. It is always good doing business with him he responded to all of my calls and helped me to trade in my current car and get a    Mitsubishi Outlander Sport. Scott Thank you! More

"Service Engine Soon" This is my 3rd Mitsubishi and overall I receive good service from Don Herring in Plano. Both JT and Larry are cordial and receptive to my service nee This is my 3rd Mitsubishi and overall I receive good service from Don Herring in Plano. Both JT and Larry are cordial and receptive to my service needs. I am currently awaiting a part (belt) for a recall, but my service engine soon light came on so I took my vehicle in for analysis. To my surprise there was a charge of $100 to determine the "issue", but then I was told it was faulty (misreading) error code for the catalytic converter and there was no issue - no damaged parts that would normally cause that light to come on. They just needed to reset the "mainboard" and that would turn off the service engine soon light. This was a cost of $125.00 total. Thank goodness Larry helped me find a coupon on the website for 10% off (every little bit helps!). I realize the service team does not set the prices. I just really thought that price was extremely high. It took less than 30 minutes to complete. I am a long term customer, my service history will show ALL work is completed at Don Herring (even oil changes) - the only exception is tires. I believe that should be taken in to account from a "valued customer" aspect. Thank you- More

Great Experience Scott did an awesome job making sure all of our questions and concerns were addressed and that we were comfortable with our decision! Scott has a kn Scott did an awesome job making sure all of our questions and concerns were addressed and that we were comfortable with our decision! Scott has a knack for making time go fast with his outgoing personality and the experience , Pleasant with his patience! :) More

Great place to be at. I heard stories about this place n they were right. Mr scott helped me out alot. He got me the help Ive been looking for and made realize that I was p I heard stories about this place n they were right. Mr scott helped me out alot. He got me the help Ive been looking for and made realize that I was paying to much money to my previous vehicle. I was gunna end up paying 12grand for a 1 grand worth car. N I said give me some options n he gave them to me n I chose wisely n got my 2014 mirage which I really like. Its great on gas n have a little deep tone to it when you acelerate. Great car over all. I really recommend this place to everybody cus you'll be amazed at how important they make you feel. Always asking if everythings ok. N saying that they'll be with you in a second. That stuff right there makes you feel like you matter n thats a good way to keep customers. Definately buying another car there anytime. More