Don Herring Mitsubishi Plano - Service Center

Went for service of my Outlander. Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. The Oil change and tire rotation with 20 point check and a complimentary wash. They took around 3 hours for that with no wash and no 20 point check. They mentioned in the bill all the above service. Service advisor informed they niether check any fluids nor top up, they dont wash the car but just sprinkle water. These are the exact words from the advisor. I told him then why do you write those services in bill when it is not done, he replied unfortunately they need to update the system to remove all those. I felt, if this was the case what is the difference between a local mechanic changing the oil and company doing it. I am getting suspicious that whether they did the actual service or just bluffing. They don't give any proofs for the service done. We will have to blindly believe them.i am not satisfied and will never go to their service center. I prefer jiffy lube or firestone or find local mechanic in person. More

The service department and Preston always do a great job at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. at being thorough and upfront with any work that needs to be done. I’m satisfied every time I come in. More

The best Mitsubishi dealership in town. I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do busi I came in for a recall and was in and out in no time. I get all my maintenance work here and the staff is always friendly. I will continue to do business here. More

Awesome place to be in , great workers , great services rendered , great experience and most importantly great customer skills . rendered , great experience and most importantly great customer skills . More

Love the service, and treatment I get for my 2015 Outlander Sport. Wish I could afford an upgrade! Economy isn't helping me with that!!!!! Cost! Outlander Sport. Wish I could afford an upgrade! Economy isn't helping me with that!!!!! Cost! More

Preston was great. Was having and issue with AC. And called and he Got my car in and fixed super fast. And the best part is that it was all under warranty. Was having and issue with AC. And called and he Got my car in and fixed super fast. And the best part is that it was all under warranty. More

Excellent job, excellent service. From the time we arrived until complete everyone was a pleasure to work with, especially our service agent From the time we arrived until complete everyone was a pleasure to work with, especially our service agent More

First, very clean, staff has a great attitude are warm and friendly. If I lived in the area I would shop there. Service is a 10 on a scale of 10. and friendly. If I lived in the area I would shop there. Service is a 10 on a scale of 10. More

Great service & nice people, service is on time & they do what you ask. I like going there. what you ask. I like going there. More