Don Hinds Ford

Terrible Service Department Service techs are unable to figure out if they can do a oil change. 5 different reps today all unable to write up a oil change. I finally just left. Service techs are unable to figure out if they can do a oil change. 5 different reps today all unable to write up a oil change. I finally just left. More

Win/Win. The experience with the salesman was 1st class. The negotiation and time spent with the salesman was beyond fair and was, in the end, a win/win. The experience with the salesman was 1st class. The negotiation and time spent with the salesman was beyond fair and was, in the end, a win/win. More

Customer Service I just purchased my second car from Don Hinds and the customer service is outstanding. The service dept is also outstanding. Each time I have taken my I just purchased my second car from Don Hinds and the customer service is outstanding. The service dept is also outstanding. Each time I have taken my car in for service I’m greeted with my name and at completion Jim Zell comes to get me and takes me to the cashier. This dealership desearved an A+ I went in for routine service on my Escape and left with a new Edge while my car was being serviced More

Fast, Hassel Free, Wonderful Experience! The truck was listed on the internet, just what I needed for my business. In no time at all I put it to work. Cam made the buying experience fun, Sh The truck was listed on the internet, just what I needed for my business. In no time at all I put it to work. Cam made the buying experience fun, Shawn took care of the paperwork, Easy Peasy! More

Very Helpful I was looking online and I saw an Edge that really caught my eye. I looked further into the car and decided I really liked it. I called and asked the I was looking online and I saw an Edge that really caught my eye. I looked further into the car and decided I really liked it. I called and asked them about it, made an appointment for the next evening and I drove home with it. I love my car! The staff their is extremely helpful and honest. I'd buy another vehicle from them. #customerforlife More

Purchase Went to dealership to purchase a car had specific car in mind. Don was quick to get the car so we could view it and test drive. Worked out a deal and Went to dealership to purchase a car had specific car in mind. Don was quick to get the car so we could view it and test drive. Worked out a deal and took it home in less than 2 hours. Thanks for a great job! More

Todd Gilkey helped my brother find a 2017 Transit. We had went to 2 other dealerships and we felt we were not taken seriously. Todd found my brother a van in a short period of time. He is trilled with We had went to 2 other dealerships and we felt we were not taken seriously. Todd found my brother a van in a short period of time. He is trilled with his new vehicle More

Will not honor comittments! I will tell everyone I know to never do business with the dealership in the Fishers/Noblesville area! I went to buy a new Ford Mustang convertible, ag I will tell everyone I know to never do business with the dealership in the Fishers/Noblesville area! I went to buy a new Ford Mustang convertible, agreed on a price, went to the bank and got a cashier's check for the full amount and retuned to finish the transaction. The salesman gave me several bags to put my stuff from my old car in while he went to get all the papers ready to sign. I was so excited! Not for long though. When I went back in from cleaning my car out, he said there was a problem. The person who put together the numbers made a mistake and they needed another $1200.00! Of course, my response was no way! We had an agreement and I felt they should have honored that agreement. Mr. REYNOLDS, who admitted to making the error, refused to honor his previously agreed to terms. So, that was 3 hours I'll never get back. What has happened to good customer service and honoring commitments? Don't ask Don Hinds Ford because they have no idea!!!If I could have zero srars, I would have! More

Service department slow, rude, bad service overall. poor service, rude people, I waited over 8 hours to have my Ford Focus TCM replaced and then they didn't get the job done. I wasted 36 dollars on cab poor service, rude people, I waited over 8 hours to have my Ford Focus TCM replaced and then they didn't get the job done. I wasted 36 dollars on cab fare to get back to my house and they STILL have my car. Don't ever go there. More

Experience I really appreciate the service Don Hinds Ford im Fishers provided me. Dennis Novales my sales rep was timely and excellent with knowledge and integri I really appreciate the service Don Hinds Ford im Fishers provided me. Dennis Novales my sales rep was timely and excellent with knowledge and integrity. 5 star service. Thanks again Dennis! More