Don Jacobs Honda

dishonest high pressure I tried vehicle wanted to buy it. Price on the internet was $15500. They changed price to $17000 then added on more charges The final price was over I tried vehicle wanted to buy it. Price on the internet was $15500. They changed price to $17000 then added on more charges The final price was over $18000. While i was explains the price another salesman came and pretended another customer was interested in the car. they didn't try to rectify the price. the other salesman didn't have anybody looking at the car. IT was parked where i could see it. I can't believe the dishonest and high pressure tactics. Don't waste your time there. More

Bought a 2016 Tiguan Greg was so helpful from the moment we arrived. He was not at all pushy but was very knowledgeable and kind. He came out to meet us in the cold and im Greg was so helpful from the moment we arrived. He was not at all pushy but was very knowledgeable and kind. He came out to meet us in the cold and immediately went to get the keys of the Tiguan I was interested in. After shopping around at other dealerships it was a breath of fresh air to work with such a kind man. I hope to see him again when I get the vehicle serviced. Scott in accounting was also very professional and kind. More

Honda Civic Purchase Wonderful experience at every level. Our sales consultant, sales manager, and business manager were all incredible. There was no pressure and we weren Wonderful experience at every level. Our sales consultant, sales manager, and business manager were all incredible. There was no pressure and we weren’t hurried at all. I would recommend this dealership to anyone. More

Great service! Clay McDonald was great to work with and I would highly recommend asking for him to anyone looking for new/used/leased vehicle. He took all the time I Clay McDonald was great to work with and I would highly recommend asking for him to anyone looking for new/used/leased vehicle. He took all the time I needed and answered all my questions fully and honestly. More

New car It was great experience! We bought a brand new honda crv 2019 and its been awesome. We got the price and features that we wished for. It was great experience! We bought a brand new honda crv 2019 and its been awesome. We got the price and features that we wished for. More

Helpful Clay was friendly, He was well informed about the car. He did not pressure me. The staff was very professional. The facility was inviting. I would Clay was friendly, He was well informed about the car. He did not pressure me. The staff was very professional. The facility was inviting. I would be. Confident to recommend to my friends. More

Good place Purchased Hyundai Sonata in good price with good service friendly people good deal called on time send title plate on time I don’t want to say more th Purchased Hyundai Sonata in good price with good service friendly people good deal called on time send title plate on time I don’t want to say more than this More

A dealship run by professionals If you are considering the purchase a Honda, VW or BMW, then look no futher than Don Jacobs in Lexington, KY. This is a dealership truly run by profes If you are considering the purchase a Honda, VW or BMW, then look no futher than Don Jacobs in Lexington, KY. This is a dealership truly run by professionals. The staff is kind, courteous, and always striving to meet the needs of you, the customer. Stop by and see for yourself...you will not be disappointed. More

Dishonest and irresponsible Don Jacobs refuses to fix the airbags on my Honda Element, despite the fact that Honda admits there's a problem with their airbags. I have been twice Don Jacobs refuses to fix the airbags on my Honda Element, despite the fact that Honda admits there's a problem with their airbags. I have been twice for the airbag recall. They have replaced some actuators, but the airbag light remains on. They claim it isn't covered under the recall. If Honda admits there's a problem with the airbags, why won't they fix my airbag? They want $130 diagnostic fee. DJH says it could be $250-$1500 to fix. This is absurd and dishonest. More

Very satisfied client My wife and I just purchased a BMW X5. Our sales associate was Patron Hatcher. He provided a great experience, is very knowledgeable, and made us feel My wife and I just purchased a BMW X5. Our sales associate was Patron Hatcher. He provided a great experience, is very knowledgeable, and made us feel like family. I would highly recommend Don Jacobs. Just ask for Patron. He is a class act. More