Don K Chevrolet

Very rude customer service on phone. If they are a example of the company, I will be going somewhere else. If they are a example of the company, I will be going somewhere else. More

I had an amazing experience at Don k. Buying a new car can sometimes be a very irritating and tedious experience. The folks at Don K made it as smooth as possible. Dan Galvin was our sale Buying a new car can sometimes be a very irritating and tedious experience. The folks at Don K made it as smooth as possible. Dan Galvin was our salesman and he really took care of us, I couldn’t be happier. I would recommend Don K to anyone looking for a new vehicle in the flathead area. More

Amazing sales team, here at Don K. I can’t imagine anyone not being happy after working with this dealership. They’ve got a fantastic selection of vehicles and the prices are very reasonable, especially in t not being happy after working with this dealership. They’ve got a fantastic selection of vehicles and the prices are very reasonable, especially in today’s market. Thanks, Ramon, Travis, Josh! I love my Jeep! More

Do NOT buy from this dealership. Can I give them zero stars? We ordered a truck from them in June. We waited for the 2022 pricing so we would KNOW the price when ordered. We signed a contract with the stars? We ordered a truck from them in June. We waited for the 2022 pricing so we would KNOW the price when ordered. We signed a contract with the dealer and the truck was ordered 6/30/21. Today we go to pick it the new truck and they tell us we must pay $1600 MORE for it than originally agreed. They would not budge on that or even throw in a free oil change. They said the price increased since we ordered it and we have to eat ALL of it. The contract means nothing. We had a "not great" experience with this dealer before, but this tops the cake. We will NEVER visit this dealership again and I truly hope people read this review and avoid the heartache and frustration we experienced today. I really liked our salesman, Chad, but sadly I will never get to work with him because of the decisions made by Eric in finance on behalf of the dealership. More

As a another business owner, I am severely disappointed in Don K Dealership’s delayed and lack of response to customer service. I DO NOT RECOMMEND Don K. Dan Galvin, the salesman, mentioned that the truc in Don K Dealership’s delayed and lack of response to customer service. I DO NOT RECOMMEND Don K. Dan Galvin, the salesman, mentioned that the truck we bought was “thoroughly mechanically inspected”, and “I ensure you it is in excellent condition”, “Don K only sells high quality vehicles”, and finally “if it pulls it is most likely the road as the road has large ruts”. Over the years we have bought 3 other trucks from Don K and have had numerous trucks serviced – oil changes to full transmission replacements, with no grievances. The truck we bought pulled to the right and had a shimmy at interstate speed(75 mph) - not identified in short test drive. To correct our trucks current problem he said it may “just be tire balance and wheel alignment it is no big deal.” I understand it is a used truck and mechanical issues can come with that territory, but I didn’t ask for it to be fully covered. To not even indicate a gesture of “good will” to make a satisfied customer as I just spent $48K, and are looking at spending $30K on a Subaru. Due to the history of relationship I had trusted Don K as a good dealership, and this past experience I cannot recommend Don K. I ended up taking the truck to Les Schwab for a wheel alignment and balance. We then went on a trip and ended up stranded in Bellingham as the power steering failed on the truck. Costing us $2000.00. More

the worst place to shop at and work for the worst coustomer service I have ever experienced. this dealer ship hires the most unqualified people possible. they rip people off and make them think they coustomer service I have ever experienced. this dealer ship hires the most unqualified people possible. they rip people off and make them think they are doing them a favor . just save your self tons of money and go over to DAVE SMITH they have the best deals around please stay away from this place and tell a friend More

I have a Jeep Wrangler which I love and no regrets EXCEPT for the experiences I have had with the Service and Parts department. Recently I ordered a soft top - the parts department ordered a 4-door instead for the experiences I have had with the Service and Parts department. Recently I ordered a soft top - the parts department ordered a 4-door instead of a 2-door - I had various conversations to say it was the wrong part and that I had a 2-door - they assured they had it right - of course when I came to pick it up it was for a 4-Door 4. No apology or attempt to acknowledge their mistake. Getting in for any service is impossible and very expensive unless under warranty. Express Service is anything but express. I don’t believe anyone actually listens to the feedback and that is frustrating. Sometimes a simple acknowledgment goes a very long way. So I am left writing a review - may be it help encourage someone at Don K to listen - I imagine at times the job is hard and yet I see all the other horrible reviews and think they simple don’t care about customer service - maybe they don’t have too. There is not another Jeep service center within 50 miles – still this saddens me. More

Disappointed! Questionable service!! I've bought, and leased, numerous vehicles at DonK. Previously, I've had minimal issues with the service. However, my most recent visit was very disap I've bought, and leased, numerous vehicles at DonK. Previously, I've had minimal issues with the service. However, my most recent visit was very disappointing! I took my 2019 Chevy pickup in for an oil change and a check of the steering. I didn't receive a call that the truck was ready, but fortunately, I called and was told it was ready. I told the service writer I had a coupon for the $58.95 oil change, but when I went to pick up the truck I was charged $86.31!! And the coupon wasn't honored! To add insult to injury, the truck wasn't cleaned! The dealership says that your vehicle is "sanitized' due to Covid-19! NO SIGN of any cleaning and my truck had been left out on the lot with the driver's window all the way down!! When I asked the service department cashier for a receipt from my card, he said, the price is there on the invoice!! As though I had asked for too much! If it wasn't for the warranty, I'd be getting service elsewhere going forward!! More

Duped me with "no car damage" I bought a 2010 dodge 1500 from Don K. They gave me the carfax report and it showed no damage, nor was any damage mentioned. About a year later I take I bought a 2010 dodge 1500 from Don K. They gave me the carfax report and it showed no damage, nor was any damage mentioned. About a year later I take it to another dealer just to see what trade in would be and they brought me out a carfax dated back to before I bought it showing Don K reported and fixed damage on the truck. So basically they reported and fixed damage to the truck, sold it to me without telling me and In doing so i overpaid for it. More

Lacking Customer Service and Quality of work As the only certified dealership in the Flathead for Dodge we have no choice but to bring our vehicle there. Called on 4/22/2019 to schedule an appoi As the only certified dealership in the Flathead for Dodge we have no choice but to bring our vehicle there. Called on 4/22/2019 to schedule an appointment for warranty work and recall on the vehicle was told they were scheduled out until 5/6/2019 I put myself on the schedule then was told if I brought it in early they would work the truck in between appointments over the next few days and that would be quicker. I dropped the truck off at 11:15 on Tuesday 4/23/2019 Called Don K on 4/29/2019 spoke with 3 different reps that could not even locate our truck on the lot. Finally got Tim on the phone in service after me getting upset with the 3rd representative, Tim told me I didn't leave my vehicle with them until Friday 4/26/2019 and that they did not tell me they could work it in. When questioned about the nature of our conversation Tim hung disconnected my call. Now my truck is sitting on a lot that I don't trust. More