My wife and I bought a brand new forester last year. After the second service, my wife came home with a $114 bill. Apparently this model car's cabin filter gets dirty before the engine air filter. They charged $17 for labor to install said filter. They also charged us $10 for a rotation of the tires that had less than 500 miles on them. Unless you have mechanical knowledge, stay away from them. They will try and fleece you. I have tried to contact them but they always call during the day when I have told them I am not available.