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Don Ledford Automotive

Cleveland, TN

4.5
139 Reviews

4595 N Lee Hwy

Cleveland, TN

37312

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139 Reviews of Don Ledford Automotive

October 30, 2012

This dealer was excellent. Such great and friendly service, and great prices. I love the rewards program too. I left this dealer feeling so joyous due to the excellence of the customer service. What a More

by michellehernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Johnson
October 30, 2012

Service reps are very helpful. They explain what needs to be done, and always check with me for approval before proceeding with work on my vehicles. On occasion when a problem has not been corrected, the More

by ELDaniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Justin, Jeff
September 26, 2012

I enjoy your dealership for the convenience & the service dept. Jeff & Justin are awesome - I receive VIP service, every time I bring my car in for service. I, also, appreciate the "loaner car" and More

by arie09
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin & Jeff in Service
September 24, 2012

Our car buying experience was pleasant and painless, unlike most other experiences in our past. Mac was extremely accommodating to me, especially since i have difficulty walking long distances. He bro More

by marilynstp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mac
September 19, 2012

I have gone to Don Ledford for at least 10 years. They have a great service department and have always got me in and out very fast. More

by ssilvenis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
July 22, 2010

My service experience with Don Ledford was excellent. My wife has a 2008 Acadia that we purchased from Don Ledford new. She has taken it there for service since she bought it and has told me how great the More

by Jim Lewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
June 21, 2010

What a great experience... I bought an auto online... it was just like they said it was... I drove about 100 miles to pick it up... and the people there were very nice!!! I paid for the car and drov More

by bhix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names! Sorry
June 21, 2010

I really, really, appreciated Don Ledford for helping me get into a new/used car. I was a little nervous about the transaction but Amy Mack (sales rep) really helped me put all my fears to one side. Amy w More

by Ms D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Mack and Charles Bolen
February 18, 2010

Upon arrival in the service department you are greeted with courteous and knowledgeable service writers. The service department is always is always very clear as to the repairs needed and discuss any opti More

by Steve Langston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
August 27, 2009

Charles Bolen was a great salesman Not pushy like some i have encountered. He was willing to go the extra mile and was patient while i and my wife drove several of the vehicles on the lot before making a d More

by mashburnhj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Bolen
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