Don Ledford Automotive

Great For Purchase Amd Service We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards pr We purchased our SUV and take it there for service. They give us a loaner car which we really appreciate so we can run errands. They have an awards program which helps us to save money. The service dept people for great! They are helpful, respectful, and go out of their way to make our visit great. More

Bad experience,, I was very interested in a truck and they would not show me the truck,for they said could not get the key. Not very friendly would never go back. I was very interested in a truck and they would not show me the truck,for they said could not get the key. Not very friendly would never go back. More

Uninterested in contacting me I called and sent information online to this dealer. I'd get an email somebody would call me.Nobody ever called in the 3 times I contacted online. I c I called and sent information online to this dealer. I'd get an email somebody would call me.Nobody ever called in the 3 times I contacted online. I called twice. Everyone seemed busy or not interested. I drove by and nobody ever came out. Their prices are over priced anyway especially the used vehicles. I bought another car today from another Cleveland dealer. I've never been able to deal with you Don Ledford in 46 years in Cleveland. More

Poor Service Work Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not cor Warranty work was not done properly, took 3 visits to change oil that they didn't recognize was due and under warranty and banging noise still not corrected. Emailed and called 5x with no response. More

Horrible This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit This place will be lucky if I don't call Channel 9 news. I bought a new to me used car off their lot last week on 04/10/14 and today it basically quit running when I turned the air conditioner on. I brought it to service and they told me it would be 85 dollars to test it. I still have the drive out tag. I went to find the sales associate that sold me the car (it was not Robert) and he basically told me that I had a lead foot and that there wasn't anything wrong with the car. I took it to Larry Hill Ford and they told me the transmission had problems and certain things needed replaced. but, the good news was it was covered under factory warranty. Don Ledford is a bad place. They lie to and cheat the customer. I will never ever recommend them to anyone and in a couple of years when I do purchase a New car it will be at Larry Hill ford and NOT Don Ledford More

I just leased a new GMC Terrain from Don Ledford Automotive in Cleveland. I cannot imagine a more positive car-buying experience! The salesman, Zack, was very knowledgeable about the vehicles that Automotive in Cleveland. I cannot imagine a more positive car-buying experience! The salesman, Zack, was very knowledgeable about the vehicles that I tested (3 different models), and Rod, who arranged the financing was great as well. I was greeted with a smile and treated with respect at all times, by all of the staff members that I encountered. (This is not always true when a female goes in to buy a vehicle). While I ended up with one that was on the lot, I originally was looking at a different model with features that they didn't have. They were very accommodating in trying to locate one that had the features that I wanted. This was my second time dealing with Don Ledford Automotive and both times have been great. I will definitely recommend them to friends who are in the market for a new vehicle. More

This has been by far the best buying experience ever. I drove about an hour to buy a used Camry for my son. I found it online and they had the best price by far and they even lowered it a bit for us. It to drove about an hour to buy a used Camry for my son. I found it online and they had the best price by far and they even lowered it a bit for us. It took the bank a couple of days to get the paperwork for the financing to us and the dealership held the vehicle for us! Bill was really great. He never pressured us to buy a more expensive vehicle or any extras. he went through all the details of the vehicle and explained how to work everything. While we were there, he offered us coffee, water and even breakfast! We were given all types of gifts too (like hats and key chains). They did an oil change, changed the filters, washed the car and even filled it up with gas. If you want to be treated like you really matter, go to Don Ledford Automotive in Cleveland, Tennessee. More

Of all the dealings from the sale of my Buick to service visits Don Ledford has been everything anyone could ask for in a dealership. visits Don Ledford has been everything anyone could ask for in a dealership. More

I have been a customer since 2005 when I moved into the area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related w area. I have always gone to Don Ledford for service and purchases. I have purchased two cars and leased a third. I go there for all service related work and maintance. More

The dealship is close to home. The staff is very friendly. They always do and great job and they always answer any questions that I might have. friendly. They always do and great job and they always answer any questions that I might have. More