Don Ledford Automotive

I am a new customer. Jeff was extremely kind and helpful helping me to get my oil changed and checking on a recall. Jeff was extremely kind and helpful helping me to get my oil changed and checking on a recall. More

The staff is fantastic, from Amy checking me in to returning my vehicle all was great ! returning my vehicle all was great ! More

Just took my 2023 Traverse in for diagnostic. I had a 10:15 appointment. When I made the appointment was told 1-3 hr wait and we have a lounge for you as I told them I was by myself and no one t I had a 10:15 appointment. When I made the appointment was told 1-3 hr wait and we have a lounge for you as I told them I was by myself and no one to pick me up. When I got there was told my car wouldn’t even be looked at until 4 PM. There were 12 cars ahead of me. I asked do you have a loaner, no. I said I can’t sit here that long. When I purchased the car was told our Service Department is top notch. Why couldn’t someone call and let me know they are backed up. I had an hour drive to the Dealership. Rescheduled me for Thursday and was told I need to have someone bring me. That is not an option for me. Why give appointment if you aren’t going to stick to your 1-3 hr timeframe I was told. I made an appointment closer to home and when I explained what happened was told they have a shuttle that will bring me back home. Very disappointed with the way this was handled. More

The salesman was top notch done everything he said and had the truck ready and most of the paperwork done it was the best experience buying a truck I had would recommend had the truck ready and most of the paperwork done it was the best experience buying a truck I had would recommend More

I have purchased 2 vehicles from this dealership and have had all the service work done on the second vehicle at this dealership. No matter if purchasing a car or getting service done the customer service ha had all the service work done on the second vehicle at this dealership. No matter if purchasing a car or getting service done the customer service has been exceptional. All of the sales people and service people are very kind and friendly. More

The service writers are so friendly and helpful. They always make me feel welcome. I appreciate their courteous manner. They always make me feel welcome. I appreciate their courteous manner. More

They were very professional, courteous, thorough, and knowledgeable. We will definitely send referrals. Matt Johnson went above and beyond to accommodate us. knowledgeable. We will definitely send referrals. Matt Johnson went above and beyond to accommodate us. More

I'm glad to see that Erin is still on the job. She is very efficient and knowledgeable. She is very efficient and knowledgeable. More

Excellent service. Booked online and stayed while my car was being serviced. It was fast and easy. People were very friendly. Booked online and stayed while my car was being serviced. It was fast and easy. People were very friendly. More