Don McGill Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,269 reviews
In 2011 I bought a 2010 4Runner from this location so when I sold this same car recently and started looking to purchase a new car- I thought I'd visit them once more. I had already visited a few differe when I sold this same car recently and started looking to purchase a new car- I thought I'd visit them once more. I had already visited a few different dealership for various makes and models but everyone seemed more concerned with their bottom line than really getting me what I wanted. When I arrived, I had the pleasure of working with Vesselin and purchased a brand new car! He was friendly and honest. He worked with me to ensure I got everything I needed. The interaction was much easier than the few other dealerships I had visited. I am grateful that Don McGill Toyota still values customer service. I even received a follow up from the customer relations manager and Vesselin to ensure I was happy with my purchase! I would definitely do business with them time and time again. More
Saturday Feb 15, 2014 I went to Don McGill to look and hopefully purchase a new car. My overall experience at Don McGill was wonderful. I truly will say my saleman Ken Westbrook was a jewel of a saleman hopefully purchase a new car. My overall experience at Don McGill was wonderful. I truly will say my saleman Ken Westbrook was a jewel of a saleman. He was very profressional and very nice. He knew what he was doing and helped me so much. I will save Ken turn over and backwards to help me and for me to have the car I wanted. I am very pleased and happy with my new 2014 RAV 4 LE. Ken was so informed with the car in how it works, that it made me feel very calm. Saturday when I drove off in my new car. It felt like I had been driving it for awhile and it is because Ken took the time to set up everything in the car for me. All salepeople in Houston need lessons from Ken Westbrook. More
I was preparing for a trip and heard a chirping sound...called Mark Hamman & took the truck in. Fixed problem right away. No charge. Great service. sound...called Mark Hamman & took the truck in. Fixed problem right away. No charge. Great service. More
Not sure if this is the correct dealership but this is the one by 1-10 and Kirkwood, DonMcGill, Toyota/Scion Dealership. Overall, service and hospitality is awesome. If you are looking for a great custo the one by 1-10 and Kirkwood, DonMcGill, Toyota/Scion Dealership. Overall, service and hospitality is awesome. If you are looking for a great customer service this is the place to be. John Roberts is a seasoned salesman who will take his time to make sure that you get what you want. And if you need your Toyota serviced, look for Mike Lester - another great asset of this dealership. He will take care of you w/ a smile and ensure that your Toyota is taken care of. More
Dont' take your car here for vehicle repairs. They will do 80% of the work, damage your vehicle, and then claim it's supposed to be that way. I'm now looking at the reveiws trying to figure out how I will do 80% of the work, damage your vehicle, and then claim it's supposed to be that way. I'm now looking at the reveiws trying to figure out how I can get my vehicle away from them and to another more reputable body shop. And before anyone thinks my reveiw too harsh, then repaired my vehicle. Replaced the front bumper. I can remove the bumper with my pinky. Its a Ford Truck. I don't think it would have passed a safety inspection if you could remove exterior paneling with just your pinky. - A few hours after I posted the above reveiw they did in fact contact me to let me know they are replacing the mounts, then bumper and fixing my paint issues now. I do my best to rate fairly so I will be honest here. They did say they would comp the rental I have until they are finished. Since they told Allstate they were done, they are no longer paying for the rental. I will update this as the work is finished. (update below.) More
I was at the dealership yesterday to sell my car after getting an offer from Auto-trader. While there I worked with John Loving and Chris Rhodes. Their service and attitudes was fantastic. They looked getting an offer from Auto-trader. While there I worked with John Loving and Chris Rhodes. Their service and attitudes was fantastic. They looked over my car and gave me a very fair offer. Their waiting area was large and had free drinks available. I highly recommend Don McGill Toyota for a new car or used and John Loving and Chris Rhodes are both wonderful making me feel comfortable. I will be returning for more car needs!! More
We buy a new car every 10 years or so. Don McGill was the coolest experience ever with a Dealership. AA let us drive the Prius and the wife got a good chance to validate her decision. The kid was alrea the coolest experience ever with a Dealership. AA let us drive the Prius and the wife got a good chance to validate her decision. The kid was already sold on the car and I just do as I'm told. So in my book, its about pleasing the ladies. The Don McGill family stepped up and hit a homerun. Thx for being cool and making the car buying experience painless. More
I had excellent service from the staff at Don McGill. They did everything in their power to make the experience as smooth as possible and I appreciate all of the effort they put into my sale. They did everything in their power to make the experience as smooth as possible and I appreciate all of the effort they put into my sale. More
This place will add on additional unexplained fees at the end of the buying process. When questioned about these fees, a so called manager - Hi Todd - spews crap about window etching stuff that was not as end of the buying process. When questioned about these fees, a so called manager - Hi Todd - spews crap about window etching stuff that was not asked for and is not required by the state or insurance companies. Then he cries about losing any profit in the sale by removing bogus fees that should not have been there in the first place. This could have been a very good car buying experience, which I would really expect from Toyota as compared to Dodge or Ford, but they had to ruin it with sleezy sales tactics and rude "holier than thou" managers which are better suited to selling Kirby vacuums door to door than cars -yeah Todd, Im talking about you. More
This was the first time to buy a car by myself and it was a good experience for me. I am a single female and felt very comfortable at the dealership. Shane did a great job and I would highly recommend Don Mc a good experience for me. I am a single female and felt very comfortable at the dealership. Shane did a great job and I would highly recommend Don McGill Toyota and Shane to anyone. More