Don McGill Toyota of Katy

The Toyota representatives are the kindest most thoughtful, helpful and friendly folks Of any large business I can think of !! They do the extra effort to CARE for their customers snd seem to w thoughtful, helpful and friendly folks Of any large business I can think of !! They do the extra effort to CARE for their customers snd seem to work really well with one another. The workmanship is high quality and transparent providing the customer a window into what is being done for your vehicle. And they are completely trustworthy. Thank you Toyota! More

Got service done. Richard was very knowledgeable and professional. My questions and concerns were addressed, and he recommended appropriate services. Richard was very knowledgeable and professional. My questions and concerns were addressed, and he recommended appropriate services. More

We have been customers for many years. We have always been provided very good service and options during service. We usually ask for the same service advisor who not only knows our vehicl We have always been provided very good service and options during service. We usually ask for the same service advisor who not only knows our vehicles but also our needs. We have always been treated in a friendly manner and with the approach that we matter as a customer. More

I had a really good experience with this dealership and I didn’t even buy a Toyota. The sales staff was really very helpful and made the entire experience enjoyable for me. didn’t even buy a Toyota. The sales staff was really very helpful and made the entire experience enjoyable for me. More

I always get very prompt service. Most employees are very highly professional and courteous. Your assistant service manager Jeremy Wilson impressed me a lot by giving right advice. Th Most employees are very highly professional and courteous. Your assistant service manager Jeremy Wilson impressed me a lot by giving right advice. The work was done in a very professional way. The mechanic who was working on my car kept updating me by sending the photos and videos-very impressive! Thank you for having such a good team. More

The dealer is good and service. I would not want to sale my car here, because the dealers low ball there customer. Compare to car max. I would not want to sale my car here, because the dealers low ball there customer. Compare to car max. More

The service was superb, and I particularly want to mention that David was excellent. He was professional, timely, and provided outstanding customer care mention that David was excellent. He was professional, timely, and provided outstanding customer care More

Go see Jose Valasquez he will do the right thing always. I have no problems with my wife or daughters getting their cars serviced here because unlike other dealerships they will get abused with crazy thing I have no problems with my wife or daughters getting their cars serviced here because unlike other dealerships they will get abused with crazy things like…your lug nuts are swelling need all new lug nuts…? They will be treated with respect and treat right and not get upcharged or mislead for unecessary repairs or service. Thanks Toyota of Katy. Honesty and integrity and solid good work. More

Excellent service, the personal was kind, super professional and all the time the communication was professional 100% recommended professional and all the time the communication was professional 100% recommended More

Even though, I have to wait for hours. It’s worth a wait cause they took care my car properly and professionally. I’d really appreciate that gratefully. So thank you. It’s worth a wait cause they took care my car properly and professionally. I’d really appreciate that gratefully. So thank you. More