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Don McGill Toyota of Katy
Katy, TX
2,222 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you.
Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 8:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,222 reviews
May 31, 2025
I brought my car in for Toyota warranty paint work and everyone was friendly and helpful. David did a great job of keeping me informed about the progress on my car. everyone was friendly and helpful. David did a great job of keeping me informed about the progress on my car. More
by mjcnbuller
Employees Worked With
David Gonzales
May 30, 2025
Everyone was very helpful and made everything so easy! ! I will definitely refer anyone that needs a vehicle to go there Thank you for everything ! I will definitely refer anyone that needs a vehicle to go there Thank you for everything More
by Maria
Employees Worked With
Xavier Luehr, Rubel Chowd,also their manager
May 30, 2025
I bought my car here and have been taken it in for regular maintenance services and recalls for past few years. On one occasion, my experience could be described as "fine" where they performed the ser regular maintenance services and recalls for past few years. On one occasion, my experience could be described as "fine" where they performed the service at a reasonable speed, kept me informed, and didn't try to twist my arm about buying more parts/new car. Every other experience over that time ranged from not great to terrible. The dishonest practices I saw in the sales department has now leaked into the service department. Their promise of free oil changes ended with a $343.72 bill this last visit. Included in that bill were 2 new wiper blades which I didn't ask them to replace and which were each priced $10 higher on my receipt than on Toyota's own website. This is just one example of their aggressive and untrustworthy behavior. Additionally, I am constantly hounded by their sales team with calls, emails, and even flyers they left in my car after services. More
by Jessica
Employees Worked With
Paul
May 29, 2025
Our service advisor Jessica was wonderful. We had an AC issue that we had been trying for almost a year to get diagnosed. She arranged a rental car (unexpected) for us. She kept checking the c We had an AC issue that we had been trying for almost a year to get diagnosed. She arranged a rental car (unexpected) for us. She kept checking the car herself and with tech to make sure everything worked out. We're greatful She worked as hard as she did. Our warranty was almost done and she made sure it was covered. Her customer service was exceptional. More
by Amycoupons
Employees Worked With
Jessica
May 25, 2025
Toyota of Katy always gives exemplary service, especially our service advisor, KSea Picott. He makes sure our vehicles are serviced to our expectations. our service advisor, KSea Picott. He makes sure our vehicles are serviced to our expectations. More
by didichavis320
Employees Worked With
KSea Picott
