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Don McGill Toyota of Katy

Katy, TX

4.8
1,845 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 1,845 reviews

June 15, 2024

The staff were professional and friendly. The speediness of the service was very impressive to me. More

by Jerri
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elena Robbins
June 15, 2024

Excellent prompt service. Very friendly and helpful. Thank you for the call and service department was excellent also parts department. More

by rhujr
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Yes
Employees Worked With
Ellana
June 14, 2024

Everything was good. Thank you I had an appointment.Thay were very on time.Thank More

by mahnaz.nazemi Ashani
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Yes
Employees Worked With
Jessica
June 13, 2024

Everyone at Don McGill Toyota is very knowledgeable and friendly.The parts department salesman were very helpful and knowledgeable. More

by Qdman1966
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Recommend Dealer
Yes
Employees Worked With
Frank
Jun 13, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 11, 2024

Francisco N was only is the next salesman to work with at Katy Toyota. He was very knowledgeable, patient and sealed the deal amicably. More

by Bhanu
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Recommend Dealer
Yes
Employees Worked With
Francisco N
Jun 13, 2024 -

Don McGill Toyota of Katy responded

Bhanu, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we exceeded your expectations.

June 10, 2024

My service advisor Omar is amazing. He is the reason I will continue to be a Toyota of Katy customer. He is personable and professional. He greets me by name each time he sees me. H More

by Jules
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Recommend Dealer
Yes
Employees Worked With
Omar
Jun 11, 2024 -

Don McGill Toyota of Katy responded

Jules, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 07, 2024

Paul N. the gentleman who helped me was very helpful, he explained everything to me from the time I dropped my car outside until the end of the service. I ha More

by Sandji
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Recommend Dealer
Yes
Employees Worked With
Paul Ndoungou
Jun 11, 2024 -

Don McGill Toyota of Katy responded

Paul, thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations.

June 06, 2024

The service at this location is disgusting. I am working on day, three of trying to even get an answer To whether I have been approved or not. I was preapproved online. By Samuel Perez, who ask More

by ocean90802
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Recommend Dealer
No
Employees Worked With
Samuel Perez
Jun 11, 2024 -

Don McGill Toyota of Katy responded

Samuel Perez works at Don McGill Toyota, so please remove this from the Katy site, thank you Also, we hope that our sister store has already worked things out, but if not, please contact their Customer Relations Manager, Celene Diaz at 281-496-2000 so that she can possibly help.

Jun 11, 2024 -

ocean90802 responded

They have not responded. I just purchased a 2024 Nissan Tundra heater from a dealer who wanted my business and took care of it immediately.

June 06, 2024

All personnel at this business have always presented outstanding and professional service. Maintenance is definitely a plus. More

by Bill
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Recommend Dealer
Yes
Employees Worked With
Francisco Narvaez
Jun 07, 2024 -

Don McGill Toyota of Katy responded

Bill, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

June 06, 2024

This dealership has a wonderful team and we felt comfortable through the entire process of buying our Tacoma. More

by Richard C
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Recommend Dealer
Yes
Employees Worked With
Gillian and Dan
Jun 07, 2024 -

Don McGill Toyota of Katy responded

Richard, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience.

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