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Don McGill Toyota of Katy

Katy, TX

4.9
2,222 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,222 reviews

May 26, 2021

Want to be told one thing over the phone & another when you’re at the shop? Well you’ve came to the right place. Looking to get service done, and don’t mind being over charged? Well you’ve came to the righ More

by TundraGuy2010
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix
May 28, 2021 -

Don McGill Toyota of Katy responded

We are sorry to hear that you didn't have a great experience with us and we apologize for any initial failures on our part. We understand that this issue is being resolved and we hope we will be able to make you a happy customer in the long run!

April 27, 2021

Worst Experience ever. Mechanic stripped out oil pan plug. Replaced it with a 5x oversized plug and silicone. Everyone lied about how it happened Crooks More

by Bigdaddy K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Refugio, Henry
Apr 28, 2021 -

Don McGill Toyota of Katy responded

We are sorry to hear you didn't have a great experience with us. We pride ourselves on helping people have the best experience possible. Please give our Customer Relations Manager, Cristal Frank, a call at 832-772-1000. She would love to discuss your experience further and help in any way she can. We look forward to speaking with you soon.

April 15, 2021

I was introduced to Joseph Hadi in 2017 and he has been my #1 Salesman ever since. Helping me to improve my credit and acquiring a better rate and now I am financed by Toyota Financial Services with a bett More

by Jeffery Myers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi
Apr 16, 2021 -

Don McGill Toyota of Katy responded

We appreciate your excellent rating and review, Jeffrey! We strive to provide our customers with the smoothest car buying experience possible, so it is wonderful to hear that Joseph provided you with such excellent service. Enjoy your new RAV4!

Apr 16, 2021 -

Jeffery Myers responded

Thank You!

April 15, 2021

Excellent customer service always willing to help with any type of deal you may have honest understanding I just love his customer service Joseph Heidi More

by Msjackie237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Heidi
Apr 16, 2021 -

Don McGill Toyota of Katy responded

Thank you for your business, Jackie! We'll be sure to pass your kind words on to Joseph. Come back and see us again!

April 15, 2021

John Handy is an awesome Sales Rep. Very professional and honest. Over the years, I have purchased 5 vehicles through him. I highly recommend dealing with him. More

by Dwes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Handy
Apr 16, 2021 -

Don McGill Toyota of Katy responded

Thank you for your repeat business Dwes - it means the world to us to see our customers come back. We'll be sure to pass your kind words on to John. We look forward to seeing you again in the future.

April 13, 2021

I originally came in to Toyota of Katy to have an oil change and a vehicle inspection done but after receiving great service from Kevin Jackson, I ended up leaving with a new car. His service was excelle More

by meloniennadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Jackson
Apr 16, 2021 -

Don McGill Toyota of Katy responded

Melonie, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Kevin was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

April 08, 2021

Refugio Teran was extremely friendly and accommodated all my requests to service my 2020 Corollas needs. Thank You, Ms.Servantes I left very happy & safe. More

by CServantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Refugio Teran
Apr 08, 2021 -

Don McGill Toyota of Katy responded

CServantes, we appreciate your excellent rating and review! We are always here to help with whatever you need!

March 26, 2021

Daniel R. provided excellent service after I had a self-induced problem with my newly purchased truck. He ensured my truck was fixed, and provided means for me to run errands while I waited the short More

by rncraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel R., Cristal F., Ian
Mar 26, 2021 -

Don McGill Toyota of Katy responded

RNCraig, thank you for your excellent review! We are glad to hear that Daniel provided you with superior service and was able to help you get your truck fixed. Come back and see us for all of your automotive needs!

March 24, 2021

You are so lucky to have Efrain Marquina as part of your team. Thanks !!! He is an excellent worker and a very good dealer !! Fantastic More

by avu100176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Marquina
Mar 25, 2021 -

Don McGill Toyota of Katy responded

Thank you for your five-star review, Avu! We agree 100% that Efrain is a wonderful asset to our team and we love to hear how much he has helped you!

March 23, 2021

GRACIAS A DANIEL REGALADO POR LA ATENCION TAN MARAVILLOSA QUE NOS BRINDO A MI Y A MI ESOPOSO ESTAMOS ENTERAMENTE COMPLACIDOS CON SU ATENCION,100% RECOMENDADO More

by DANIYRRAMENDI
Recommend Dealer
Yes
Employees Worked With
DANIEL REGALADO
Mar 25, 2021 -

Don McGill Toyota of Katy responded

Daniyrramendi, gracias por tus cinco estrellitas y comentario. Nos esforzamos todos los dias para ofrecer excelencia en nuestro servicio y nos contenta que pudimos superer tus expectativas. Esperamos verte por aca de nuevo para cualquier necesidad automotriz que tengas. Gracias.

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