Don McGill Toyota of Katy

Attention ⚠️⚠️I bought a Tacoma 2019, when I was filing Attention ⚠️⚠️ I bought a Tacoma 2019, when I was filing the financial documents the guy VICTOR SOLIS hided extra insurance charges (Blue steel Corpo Attention ⚠️⚠️ I bought a Tacoma 2019, when I was filing the financial documents the guy VICTOR SOLIS hided extra insurance charges (Blue steel Corporation insurance listed below) he gave two options but in the option with the gap that was what I choose he hided this extra charges that is totally different of the gap insurance and he never show how much this extra charges costs. As all you know there are so many signatures to be filled in any contract and he just said sign here, sign here, sign here... also he had to give me the contract documents the same day of the close but he didn’t (he just gave me the documents the day when I went to claim) cause he knew that after ten days of the close I can’t cancel it. I also remember that he avoid my question when I asked him what will my total financed amount What a bad and frustrating experience. Be careful guys, many people just send your payment and don’t knows what they are paying for. More

Awesome This location was very helpful with trying to meet my needs while being patient and kind. Conrad was very professional and made me feel comfortable wh This location was very helpful with trying to meet my needs while being patient and kind. Conrad was very professional and made me feel comfortable which is hard to come by at a car dealership, being a woman, so thank you! More

I Would DEFINITELY buy from here again. My wife and I only had the objective of comparing a pre-owned 4Runner we'd just test driven to one on which was Certified Pre-Owned. Don McGill was o My wife and I only had the objective of comparing a pre-owned 4Runner we'd just test driven to one on which was Certified Pre-Owned. Don McGill was only two blocks away. We entered the lot only 45 minutes prior to their scheduled closing time, on a Friday night. We checked out several 4Runners before walking to the showroom. Initially, it appeared as if no one wanted to help us. We weren't sure if it was because of the time, or because we were "ONLY" looking at pre-owned. One of the sales managers approached and asked if anyone was assisting us. After we answered, he asked 2 or 3 of the salesmen in the showroom if they were busy (which they didn't appear to be). No one stepped up. He walked away, and returned with someone from another area named Belal Awad. All I can say is I'm so glad none of the others wanted to help. Belal was the nicest and least pushiest car salesman I've EVER encountered. He walked outside with us, answering every question about each vehicle we pointed out. He offered a test drive without us requesting one. At the end of the evening, when it was apparent we were NOT purchasing that night, Belal gave his card and said to come in whenever we'd like. We were there the next day, looking for him. There's a lot more I could say. But this review is already pretty lengthy as it is. Bottom line: Do your best to hook up with Belal Awad. He'll provide the same great service, whether you're purchasing new or pre-owned. AND.......he will follow-up and follow thru with his promises, days after the purchase. More

Used car First of all I would like to thank Mr Ed Salazar for his experience and exceptional customer service. He took care of all my needs , and went out of h First of all I would like to thank Mr Ed Salazar for his experience and exceptional customer service. He took care of all my needs , and went out of his way to correct the situation. Also Mr Micheal Decastro for his great assistance. They are truly an asset in your dealership. Most definitely recommend anyone to buy fro this dealership. More

Bought 2020 Corolla Great place to buy a new car. Kind staff and understanding to your needs. My experience was excellent with the staff taking their time to know my requ Great place to buy a new car. Kind staff and understanding to your needs. My experience was excellent with the staff taking their time to know my requirements and needs. More

Return have been a loyal customer for 8years bought car from them . Went back last Saturday 8/31/2019 bought an other car and went back Monday to switch wit have been a loyal customer for 8years bought car from them . Went back last Saturday 8/31/2019 bought an other car and went back Monday to switch with suv which they offer me high price I asked them to if they Mach price other dealer offering but the manager name summit crooked he really got upset and he told me give me your key back and I give him you know what camera body to give him the key back and after that he told me you gonna call me next day and which I never received call is been like four days now and I’m a waiting for my money back I mean which I put down payment $2000 and I never mean nobody answering he’s not coming over the phone I been trying all day I email the dealership three times but nobody answering me I tried to call general manager and he is not coming on the phone and nobody answering when you go over there you see like 300 people trying to sell the car but when you have this situation nobody come up and try to help you please please please do not go for shop Don McGill Toyota Toyota of Katy out of 300 employees they have only one person which dealing with a customer situation and she’s not in the office in working days I have no idea Why they doing this to me . More

I purchased a Toyota Avalon at Don McGill Toyota of Katy I was helped by Willow from the Sales Department when I purchased my Toyota Avalon. Willow provided me with exceptional Customer Service and stayed I was helped by Willow from the Sales Department when I purchased my Toyota Avalon. Willow provided me with exceptional Customer Service and stayed with me throughout the whole purchasing process all the way up to when I picked up my car. Willow continues to proved exceptional customer service as he contacted me to see how I was doing, with my car. I would definitely recommend Willow to anyone who is serious about purchasing a car because he truly is interested in meeting the desires and wishes of the buyer. Thank you Willow!! Akima grice More

Bought a 2019 Highlander I recently went online and negotiated a 2019 Highlander with a great sales rep, Kevin McAdams. I made a deal including drive out price. When I got to I recently went online and negotiated a 2019 Highlander with a great sales rep, Kevin McAdams. I made a deal including drive out price. When I got to the dealership everything went smoothly and there were no surprises. We have now purchased out fifth vehicle from Don McGill Toyota. I highly recommend Kevin and Toyota of Katy. Mike Robinson More

Great Experience! There is a cliche not to trust a car salesman. But this case is an exception. The agent Mr. Sunday Mabunmi was very professional and patient. We never There is a cliche not to trust a car salesman. But this case is an exception. The agent Mr. Sunday Mabunmi was very professional and patient. We never felt pressured to buy a particular car or to buy quickly. He is equally very knowledgeable in cars and had a lot of information about the features of the 2019 Highlander XLE that we finally purchased. We were promised side moulding and roof racks and he worked diligently and thy were installed in a timely fashion. I will certainly deal with him again for my next upgrade Toyota Tundra More

I buy a Tundra in Toyota of Katy. The Toyota of Katy is the best dealer. It is my second purchase in this diler. The person who helped me in this purchase was Luis Caldera excellent The Toyota of Katy is the best dealer. It is my second purchase in this diler. The person who helped me in this purchase was Luis Caldera excellent person. I recommend them 100%. He is super nice! More