Don McGill Toyota of Katy

It is so pleasant to buy a Toyota RAV4 today at this dealer. Adam Nguyen, a salesman is so nice, professional and enthusiastic. I would recommend my friends and relatives to buy a car there. Adam Nguyen, a salesman is so nice, professional and enthusiastic. I would recommend my friends and relatives to buy a car there. More

Excellent. I recently purchased a Toyota Camry, the sales associate Mr. Bright Nwabuko was very very helpful and gave me all the assistance he could render. Also I recently purchased a Toyota Camry, the sales associate Mr. Bright Nwabuko was very very helpful and gave me all the assistance he could render. Also I have unlimited oil change and service for free. More

Gracias Por su ayuda!!! Como siempre fue una gran experiencia poder comprrar nuestro carro ahi. Ya el 10 de la familia. Gracias por su ayuda. Gracias Chino por su ayuda con e Como siempre fue una gran experiencia poder comprrar nuestro carro ahi. Ya el 10 de la familia. Gracias por su ayuda. Gracias Chino por su ayuda con el credito y gracias Smir por ser tan claro al explicar cada cosa que firmabamos. Su actitud nos dio confianza. Pero en especial GRACIAS ED SALAZAR!!! Usted no solo es un gran profesional en su trabajo... USTED ES UN AMIGO !!!! Gracias por el esfuerzo y la dedicacion que ha puesto en cada trato que hemos hecho. Gracias por convencernos de comprar la Toyota Tacoma 2017... Usted cambio mi forma de pensar. Gracias una vez mas!!! Thays y Osvaldo More

Lost my wheel Had my car in the collision center. They were supposed to put the stock wheels back on (5 of them) but did not and since it was totaled they sent it t Had my car in the collision center. They were supposed to put the stock wheels back on (5 of them) but did not and since it was totaled they sent it to the vassalage yard and didn't seem to care. I had to call several times to get a response and Chris didn't care and only said sorry. Toyota owes me a new wheel and tire since they were told several times there was 5 wheels/tires. I will be contacting the GM since no one in the collision department wants to make this right. Jeff and Ricky were great to deal with. But this will keep me from buying another car from her. I have bought 2 from don mcgill in the last 8 months. More

It was an awesome experience buying my 2016 Highlander from. I purchased my Toyota highlander 2016 limited edition and it was an awesome experience. The sales reps took control. Most importantly, he saved me tim I purchased my Toyota highlander 2016 limited edition and it was an awesome experience. The sales reps took control. Most importantly, he saved me time and money by ensuring all necessary papers were ready to go. I was impressed and would keep recommending friends and families to this dealership. More

excellent customer service with salesman Efrain I have purchased 5 vehicles in the past several years and the reason I keep going back is because of their excellent service and they treat me and giv I have purchased 5 vehicles in the past several years and the reason I keep going back is because of their excellent service and they treat me and give me the best deal. More

Great experience. We had a great experience from Efrain Marquina the sales person, I went there to buy my Toyota Rav4. Thank you so much for your service!!!! We had a great experience from Efrain Marquina the sales person, I went there to buy my Toyota Rav4. Thank you so much for your service!!!! More

New car Thank you so much to Efrain Marquina that answered all our questions. He made an extra effort in getting the car we wanted at a good deal. Thanks agai Thank you so much to Efrain Marquina that answered all our questions. He made an extra effort in getting the car we wanted at a good deal. Thanks again! More

New car purchase I recently purchased a new car at this dealership and the customer service was excellent. The sales person took me around and explained in details ab I recently purchased a new car at this dealership and the customer service was excellent. The sales person took me around and explained in details about the different trims for the car which enabled me to make an informed decision about my purchase. More

Service Department Lacking I have been a loyal customer for 20 years and always took my vehicles to them for service. I have three vehicles I purchased from Don McGill and have I have been a loyal customer for 20 years and always took my vehicles to them for service. I have three vehicles I purchased from Don McGill and have not had issues with the sales staff, but the service department has gone from excellent to lacking in customer service. I took my Land Cruiser in for service and to check an issue with the passenger mirror. They said I needed a new mirror and did not know about a Technical Service Bulletin on how to fix the mirror. When I brough the TSB up, they still wanted to sell me a new mirror. They replaced in the inside air filter and when my A/C would not work corrrectly, they wanted to replace the A/C controls, even though I suggested the filter not being seated correctly would cause the problem. I corrected the problem myself by reseating the filter. Now I get the vehicle back from an oil change and there is greasy fingerprints on the door, door handle and steering wheel. That's poor customer service to me. More