Don McGill Toyota of Katy

Quick Service Best deals I got very good deal, great service and overall satisfactory experience. Willow helped me all possible way to get me nice deal on my purchase. I got very good deal, great service and overall satisfactory experience. Willow helped me all possible way to get me nice deal on my purchase. More

2018 4Runner purchase. Typical smoke and mirrors car dealership experience. Was offered one amount for my Tundra and after a less than 5 minute appraisal, was initially giv Typical smoke and mirrors car dealership experience. Was offered one amount for my Tundra and after a less than 5 minute appraisal, was initially given an offensive amount on the first letter of intent to purchase. Refused to sign it. Tia went back and worked a new offer. After putting the brakes on the process, Tia brought Chino in to hammer me some more. When Tia couldn’t make the numbers work, Chino magically made things work. ( I say that “tongue in cheek”). After many hours, It was over and i was glad to leave. More

My easiest experience yet This is my 5th straight lease with Don McGill Toyota of Katy and this was by far the easiest time. Lucio, lease manager, made sure to minimize my time This is my 5th straight lease with Don McGill Toyota of Katy and this was by far the easiest time. Lucio, lease manager, made sure to minimize my time commitment, was honest, and made me feel comfortable in the negotiations. He’s definitely the best salesman I’ve ever dealt with. Huge asset for DM of Katy. More

Great salesman, terrible finance department. The salesman Felipe Chan, was amazing. He understood our needs and tried to do his best to suit them and was nice and gave us umbrellas to go look at The salesman Felipe Chan, was amazing. He understood our needs and tried to do his best to suit them and was nice and gave us umbrellas to go look at the cars. Excellent service from him and his manager. But when he sent our paper work to finance department, ir took forever and started asking for papers after we had been waiting for at least 3 hours. When finally at 8:50 we met with the finance person, Kris Hernandez, he was not very polite and wanted to push away our purchase from saturday to monday blaming banks for being closed. When we insisted we"suddenly"got approved. This office needs to find a system in which the clients don't have to spend the entire day there. If Felipe hadn't been so good to us, we would have left without waiting 5 ours for the finance guy. More

Great car buying experience I bought my new car through Costco auto program. Don McGill worked through the Costco price list with me and offered unbeatable price with no haggling I bought my new car through Costco auto program. Don McGill worked through the Costco price list with me and offered unbeatable price with no haggling. The entire process took a little over two hours and we drove out with a new car. More

Excellent Service We purchased a new Highlander yesterday and it was an easy, seamless experience! Buck had a car picked out in advance for us to look at and it ended We purchased a new Highlander yesterday and it was an easy, seamless experience! Buck had a car picked out in advance for us to look at and it ended up being the one we bought. Couldn’t have been more simple! More

We were satisfied with the service and the purchase ! Carlos was very good, he explained everything concerning to the car we wanted to buy. We were able to negotiate and get a reasonable price. Carlos was very good, he explained everything concerning to the car we wanted to buy. We were able to negotiate and get a reasonable price. More

Excellent experience I hate car shopping but my salesman made this experience actually enjoyable. I told him what I wanted and he found it at a reasonable price. When me o I hate car shopping but my salesman made this experience actually enjoyable. I told him what I wanted and he found it at a reasonable price. When me or my husband changed or minds or wanted to add something he found me something with those options. No problem. He was not pushy at all, but truly there to help me. I will always go back here. More

Leasing new car The sales rep was so polite and showed interest in wanting to help not just get you in and out. Mr Sanchez gave many recommendations. Overall great ex The sales rep was so polite and showed interest in wanting to help not just get you in and out. Mr Sanchez gave many recommendations. Overall great experience More

Overall good experience The team was very nice. It was a positive experience from start to end. We got a great deal and love that you have free oil change and tire rotation f The team was very nice. It was a positive experience from start to end. We got a great deal and love that you have free oil change and tire rotation for life. More