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Don McGill Toyota of Katy

Katy, TX

4.9
2,210 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,210 reviews

October 25, 2018

Purchasing a New Car You really have to do you homework when purchasing a vehicle. You will be put to the test as to how far you can bargain with them. I had to jump thru More

by crazstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Dixon II
Oct 25, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one! Enjoy your RAV4!

October 25, 2018

Great guest service! Our experience at the Dealer was great, Will Suliveras was awesome. He helped us find exactly what we needed at a price we could afford, he is very fr More

by CARMEN.LOPEZ88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Suliveras and Chris Fernandez
Oct 25, 2018 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

October 25, 2018

Hater McGill Little to no respect for customer needs or requests. Ineffective communication between sales staff and financing staff. Little follow up with customer More

by D_ALEXANDER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Why won't change anything
Oct 25, 2018 -

Don McGill Toyota of Katy responded

We apologize for the issues you had at our dealership. Your feedback helps us improve our processes and we appreciate you taking the time to let us know where we fell short.

October 24, 2018

No customer service. No follow thru I purchased extended warranties and moved out of Texas. No other dealer could validate the extended warranties and the gap was put on a vehicle I did More

by fredibarnes1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leslie soto
Oct 24, 2018 -

Don McGill Toyota of Katy responded

We apologize that the warranties did not extend. If you wish to speak about this experience further please contact our general manager, Michael Hartmann, at (832) 772-1000 or mhartmann@donmcgill.com.

October 24, 2018

Not applicable Everyone was very nice and helpful. Ralph was our sale guy. He greeted us at the parking lot. Good hospitality very professional and has a lot of pati More

by Robert66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph
Oct 24, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one!

October 24, 2018

Land cruiser experience I had an amazing experience from my sales associate Buck and Finance manager Dominick Pisano Made truly a Great experience. Thank you all for such an More

by MARCWILLIAMS45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck. And Dominick Pisano
Oct 24, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

October 24, 2018

The staff were very helpful and professional. It was nice experience. Staff were friendly and helpful. They provided enough information to make my decision. The price was relatively okay. I trust More

by OLAAJESU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubel Chowdhury & Shelly Lane
Oct 24, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

October 22, 2018

Everything went smoothly great job Don Mcgill Toyota TeAm! Andrew (Finance Manager) was great explained everything to me and was very patient keep up the great work! If I ever buy another car I will be returni More

by tnt249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew (Finance Manager)
Oct 23, 2018 -

Don McGill Toyota of Katy responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 21, 2018

My first Toyota Vehicle I had an appointment and was met by Mr.Trevor Baird a sales consultant with your dealership. Mr. Trevor was just excellent, he answered all my questio More

by Malcolm Carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Stromatt who was also very excellent.
Oct 23, 2018 -

Don McGill Toyota of Katy responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

October 20, 2018

Happy customer I had a great experience at Don McGill Toyota of Katy. Sales person Vinh Tran helped me in every step of the way and worked hard to get me the best pr More

by Lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinh Tran
Oct 23, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

Oct 23, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us!

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