Don McGill Toyota of Katy

Toyota Rav4 Fabulous experience! From the time I walked to the time I walked out. Alvin was extremely professional and knowledgeable. I will definitely be recomme Fabulous experience! From the time I walked to the time I walked out. Alvin was extremely professional and knowledgeable. I will definitely be recommending him to anyone that is shopping for a new or ised vehicle My only negative is that I feel as though the car should be detailed inside and out, When spending 30K on a car, it should be more than washed. More

Good buying experience Good on-line representative, Daphne Rodriguez, helped me get approval for my price offer and coordinated meeting time for purchase paperwork. She work Good on-line representative, Daphne Rodriguez, helped me get approval for my price offer and coordinated meeting time for purchase paperwork. She worked very hard and responded promptly to all my questions. She saved me time of sitting at dealership for price negotiation. Due to no fault of hers nor the salesman, the wait time for paper was still too long, 3 hours. Alvin, the salesman, was was very nice and professional. He took time to show how to program different features of the Prius 4. More

Very kindly sales person and finance officer. The sales man Ralph Gutierrez is extremely patient and has knowledge about cars. We appreciated his help. Very friendly stuff. Enjoy the high tech The sales man Ralph Gutierrez is extremely patient and has knowledge about cars. We appreciated his help. Very friendly stuff. Enjoy the high tech device in finance office which making shorten of paper work. More

Purchasing a New Car You really have to do you homework when purchasing a vehicle. You will be put to the test as to how far you can bargain with them. I had to jump thru You really have to do you homework when purchasing a vehicle. You will be put to the test as to how far you can bargain with them. I had to jump thru hoops but I finally got the deal I wanted and now driving a new Rav 4. More

Great guest service! Our experience at the Dealer was great, Will Suliveras was awesome. He helped us find exactly what we needed at a price we could afford, he is very fr Our experience at the Dealer was great, Will Suliveras was awesome. He helped us find exactly what we needed at a price we could afford, he is very friendly and polite. Also, Mr. Fernandez helped us in the finance department he took extra time to explain to us about coverage for our vehicle. He was super nice and very pleasant to talk to. More

Hater McGill Little to no respect for customer needs or requests. Ineffective communication between sales staff and financing staff. Little follow up with customer Little to no respect for customer needs or requests. Ineffective communication between sales staff and financing staff. Little follow up with customer after purchase. Service is ok but would not buy from there again. More

No customer service. No follow thru I purchased extended warranties and moved out of Texas. No other dealer could validate the extended warranties and the gap was put on a vehicle I did I purchased extended warranties and moved out of Texas. No other dealer could validate the extended warranties and the gap was put on a vehicle I did not own More

Not applicable Everyone was very nice and helpful. Ralph was our sale guy. He greeted us at the parking lot. Good hospitality very professional and has a lot of pati Everyone was very nice and helpful. Ralph was our sale guy. He greeted us at the parking lot. Good hospitality very professional and has a lot of patience. More

Land cruiser experience I had an amazing experience from my sales associate Buck and Finance manager Dominick Pisano Made truly a Great experience. Thank you all for such an I had an amazing experience from my sales associate Buck and Finance manager Dominick Pisano Made truly a Great experience. Thank you all for such an easy transaction. More

The staff were very helpful and professional. It was nice experience. Staff were friendly and helpful. They provided enough information to make my decision. The price was relatively okay. I trust It was nice experience. Staff were friendly and helpful. They provided enough information to make my decision. The price was relatively okay. I trust Toyota cars. More