Don McGill Toyota of Katy

Great experience Like to thank the staff for being knowledgeable and helping me find a vehicle that I was looking for at a great price thank you Don McGill Like to thank the staff for being knowledgeable and helping me find a vehicle that I was looking for at a great price thank you Don McGill More

good experience I brought the car with good service and good deal. The service person Gabriel Del Valle Leon is very nice. I will buy my next car soon from here. I brought the car with good service and good deal. The service person Gabriel Del Valle Leon is very nice. I will buy my next car soon from here. More

Exelente trabajo Muy buen trabajo y exelente atencion de el vendedor IKER SALGADO Y SU GEFE LUCIO RIVERA .cuando conpre mi nueva troca tacoma 2018 lo recimiendo . Muy buen trabajo y exelente atencion de el vendedor IKER SALGADO Y SU GEFE LUCIO RIVERA .cuando conpre mi nueva troca tacoma 2018 lo recimiendo . More

Easy Car Shopping Experience Great car shopping experience without the hassle. Went in and out in a breeze without being hammered to buy something I wasn't looking for. I sailed t Great car shopping experience without the hassle. Went in and out in a breeze without being hammered to buy something I wasn't looking for. I sailed through the finance department with no extra strings to my final price. Sales guy was a newbie but couldn't tell as he was extremely knowledgeable and seemed to be in the business for years. Learned he was new when he handed me the keys to my new truck. Definitely will come back for a second purchase. More

Good experience buying a new vehicle Overall we had a pretty good experience buying a new vehicle at Don McGill Toyota Katy. Our salesman, Jose Pena, was very knowledgeable about the vehi Overall we had a pretty good experience buying a new vehicle at Don McGill Toyota Katy. Our salesman, Jose Pena, was very knowledgeable about the vehicle that we test drove and ultimately purchased. The negotiations went smoothly and we felt like we got a fair price. However, once we were turned over to the "finance" department things did not go as well. We were planning to pay cash so there was no actual financing involved, just the paperwork to fill out for the title application, etc. After about an hour and a half of waiting to be called back to sign the paperwork I finally went up to the desk and asked what was taking so long. We were escorted back to the "finance" person almost immediately. I think they just forgot about us. Anyway, everything is signed using some new technology where you sign electronically and there areno actual paper documents. At the end they give you a memory stick with all the documents on it. The problem was that the finance guy was new to this job and didn't really know how to do it very well so it took several tries, which wouldn't have been a problem if we had not already been waiting so long. In addition, our salesman had asked us who was to be named as the owner on the title and we asked that both my husband and I be on it, but when we got back to the finance office just my name was on the title application. When we pointed that out to the finance guy he said he would have to start all over and we told him to just leave it because we didn't want another long delay. Anyway, we finally went home with our new car, which they had ready and waiting for us, and are very happy with it so far! More

Excellent Very nice staff. Was able to get a fair price for my camry. Salesman even came in on his day off to help deliver the car to me. Very nice staff. Was able to get a fair price for my camry. Salesman even came in on his day off to help deliver the car to me. More

Disappointed Was told car was there. Got preapproved brought in my own financing. Was told it would be less painful to buy a car that way. You proved them wrong. C Was told car was there. Got preapproved brought in my own financing. Was told it would be less painful to buy a car that way. You proved them wrong. Car wasn't there some computer glitch was blamed. Computers and calculators don't make mistakes it's the input. Finance guy was unhelpful. Salesman was very nice and did everything right I wished I would have walked out of there with a car. I'm a buyer. We will be buying a 2018 Camry somewhere soon. More

Amazing Car Buying Experience! I would definitely recommend Don mcGil Toyota of Katy. We worked with Destiny and Billy and they were able to get us what we wanted and communicate ev I would definitely recommend Don mcGil Toyota of Katy. We worked with Destiny and Billy and they were able to get us what we wanted and communicate every step of the process with transparency. I would definitely recommend this dealership. Great car buying experience! More

Very helpful Person who helped me was very helpful and friendly he explained and help me through the process of getting a new car he helped a lot Person who helped me was very helpful and friendly he explained and help me through the process of getting a new car he helped a lot More

Purchase of 2018 Highlander Michael DeCastro was my salesman. He was very helpful, courteous, an excellent salesman. He was very patient and helpful, explaining everything about Michael DeCastro was my salesman. He was very helpful, courteous, an excellent salesman. He was very patient and helpful, explaining everything about the car to me before I drove away. Michael followed up with a phone call the next day to see if I had any questions. Very nice and ver professional! More