Don McGill Toyota of Katy

Made the deal happen I was going to give them 1 star for a horrific trade-in deal (only 28% of Kelly Blue Book/Edmunds value)...but also needed to give them 5 stars for be I was going to give them 1 star for a horrific trade-in deal (only 28% of Kelly Blue Book/Edmunds value)...but also needed to give them 5 stars for being persistent and flexible till we reached an acceptable deal for both parties. So the average of these two ratings is 3 stars. More

Tacoma Javier Flores gave us an excellent service, and different offers,was really helpful. Good customer service, so he will be my service advisor when I Javier Flores gave us an excellent service, and different offers,was really helpful. Good customer service, so he will be my service advisor when I come back. More

The dealership is okay but they lack accountability and acco Promised ignored and preparation in service was Very poor Everything was good but I left the car at dealership for 20 hours then they call me and Promised ignored and preparation in service was Very poor Everything was good but I left the car at dealership for 20 hours then they call me and say ooopps we forgot More

About the dealership The staff was very cooperative and good experience in buying A vehicle. Sales, finance staff helped, Buck showed me all the models I was interested. The staff was very cooperative and good experience in buying A vehicle. Sales, finance staff helped, Buck showed me all the models I was interested. More

Great car buying experience It was easy and I did not feel pressured to buy. Offsite communication with salesman was easy. Warranty explanation was clear. I would recommend this It was easy and I did not feel pressured to buy. Offsite communication with salesman was easy. Warranty explanation was clear. I would recommend this dealership. More

Our salesman is courteous It’s a busy place, so much to choose and our salesman José is very professional , knowledgeable and he was there all the way until we left. It’s a busy place, so much to choose and our salesman José is very professional , knowledgeable and he was there all the way until we left. More

Great customer service Everyone is really nice and willing to work with your needs to help you. They go above and beyond to meet your expectations. My salesman Lucio Rivera Everyone is really nice and willing to work with your needs to help you. They go above and beyond to meet your expectations. My salesman Lucio Rivera is the best! Everyone should go with him! More

Good cars, Good deal, Good life!!! My experience at Don McGill was delightful. As a fresh college graduate they gave me the best deals compared to other showrooms. Unlike other sales re My experience at Don McGill was delightful. As a fresh college graduate they gave me the best deals compared to other showrooms. Unlike other sales representative, Metra understood my situation and did not pressurise me to buy car as soon as I entered the Don McGill showroom. She helped me to get the best deal which would work well with my budget. I would definitely recommend this showroom incase your looking to buy new cars. More

Working hard From the time I arrived Sia and Ed we're very helpful, considerate, and worked hard in order to assist me. I will definitely be returning for my next From the time I arrived Sia and Ed we're very helpful, considerate, and worked hard in order to assist me. I will definitely be returning for my next vehicle. More

2018 Toyota RAV4 XLE Our sales manager (Courtney), sales specialist (Terrence), internet sales specialist (Ed Salazar), and finance personnel were courteous and patient th Our sales manager (Courtney), sales specialist (Terrence), internet sales specialist (Ed Salazar), and finance personnel were courteous and patient throughout our buying process in September. More