Don McGill Toyota of Katy

New lease Great people and excellent customer service this is my family dealership since 4 years ago very happy with the experience, service crew's and all of t Great people and excellent customer service this is my family dealership since 4 years ago very happy with the experience, service crew's and all of the above thanks... More

Great service easy process The Don McGill team made the process easy and worked with me all day to get me in a car ASAP. They all worked as a team, and even stayed past close The Don McGill team made the process easy and worked with me all day to get me in a car ASAP. They all worked as a team, and even stayed past close More

Very nice visit They made sure I was satisfied when I left. The salesman was very good and helpful all through the process. The dealership was also very nice. They made sure I was satisfied when I left. The salesman was very good and helpful all through the process. The dealership was also very nice. More

Awesome! The people we worked with were caring and knowledgeable. They helped us locate just the right vehicle for our needs. They were also accommodating with The people we worked with were caring and knowledgeable. They helped us locate just the right vehicle for our needs. They were also accommodating with the trade-in. More

They rocked it! Car buying is stressful. It is good to work with a sales team that will go above and beyond to make sure you understand the process and are happy with Car buying is stressful. It is good to work with a sales team that will go above and beyond to make sure you understand the process and are happy with your purchase. The next time you are getting ready to buy a car, new or used, this is the place to get it and definitely the people to work with. More

Very helpful & accommodating personnel Very professional in dealing with customers. Super helpful and very accommodating. I left the office with smile in my face although I took almost 9 hr Very professional in dealing with customers. Super helpful and very accommodating. I left the office with smile in my face although I took almost 9 hrs to find my dream car having spent half of it in another branch with another car brand. I am happy with Toyota especially the color of my car. In honor of the sales consultant, I named my car Lucy. More

Great Deals Great customer service as well seller followed up after the purchase to see if everything was fine with the vehicle I felt at home at the dealer. Great customer service as well seller followed up after the purchase to see if everything was fine with the vehicle I felt at home at the dealer. More

Bad taste starting off High pressure and lies in sales presentation. Confronted sales person he admitted lie but blamed dealership. Nothing done. No trust going forward. High pressure and lies in sales presentation. Confronted sales person he admitted lie but blamed dealership. Nothing done. No trust going forward. Picked up new car with no help with features except how to start. Not a class organization. More

Bad Experience For me it was a very bad experience, the negotiation time was more than 7 hours, I understand that sales strategies are used, but I will never underst For me it was a very bad experience, the negotiation time was more than 7 hours, I understand that sales strategies are used, but I will never understand why to lie to a client. The seller told me that they did not have the vehicle in the color that I wanted, but I found the car in the color that I wanted when I was walking around the dealer parking. I asked for a Spanish speaking salesman who gave me a price after studying my credit, when I was with the financier (who did not speak Spanish) the interest rate went up. I felt deceived, lack sincerity and respect for the client, money is a resource that we all want to earn and care for, but lying and abuse are not the way. Finally, I bought the vehicle because I did not give up the hours invested and because it is a necessity for my family, but the experience was very bad. More

Great Experience Vinh and Don really helped me find just the right car for me and did a great job getting the payments to an affordable place. Even helped with my car Vinh and Don really helped me find just the right car for me and did a great job getting the payments to an affordable place. Even helped with my car insurance as well. Now paying less than what I was paying before. Over all was a great experience !!! More