Don McGill Toyota of Katy

Great Customer Service! What more can I say beside the fact that we went to Don McGill Toyota of Katy just to look at a Tacoma and we ended up leaving there with a Brand New What more can I say beside the fact that we went to Don McGill Toyota of Katy just to look at a Tacoma and we ended up leaving there with a Brand New 2018 Toyota Tacoma!! Rubel didnt try to pressure me to anything. He simply just asked us what we were looking for with great customer Service, showed us some trucks ,test drove a truck, went back to the office ,did some numbers and All This without even checking my credit yet!!! Honestly I liked the numbers and BOOM drove out with a Beautiful Tacoma!! Highly Reccomend Don McGill!! Shout Out To Rubel! Thank You More

Professional, Conscientious, and Dedicated My experience was epic with these gentlemen who worked with me regarding my needs for a new vehicle. Terrance Dixon was the sajesnan who greeted me a My experience was epic with these gentlemen who worked with me regarding my needs for a new vehicle. Terrance Dixon was the sajesnan who greeted me as I exited my car and initiated professional communication with me asking the necessary questions to see what was required to earn my business. Mr Courtney G. then stepped in and also assisted being a dedicated member of the team. We went through the numbers and the gentlemen were adamant about me taking a vehicle and driving it for the experience over night. I declined, but that spoke volumes of their trust and dedication to gaining my patronage. We decided on a vehicle and it was the general manager; Michael Hartmann, who remembered my after 2-3 years of stepping into DonMcGill initially inquiring about the Tundra. Mr. Hartmann went in and worked with the guys and found the perfect vehicle for me. Spanking brand new Toyota Tundra Texas Édition w/ all of the bells and whistles I needed to carry out my daily functions as an Agriculture Advisor in the Katy ISD district. With the hundreds if deals that Mr. Hartmann works and handles, he was conscientious of what I needed after all if the time had passed since I stepped foot in the showroom. THIS is paramount of Customer Service and what truly attracts customers like myself to new businesses. I come from a die hard, dedicated FORD family .... but the experience with these 3 gentlemen really turned the tide and as they welcomed me to the Don McGill Family, I know I am in the perfect place now. Even though I had my own financing, the gentlemen were respectful of my wishes and did not present any options in any pushy manner. Chris Fernandez was also instrumental in my purchase by providing my documentation via usb drive (classy) as well as went thru options for any future purchases I could possibly have with Toyota! More

Good attention Muy buena atención , todo fue muy bueno me atendieron bien en todos los departamentos . Y la atención del sr Lucio fue súper especial y muy profesiona Muy buena atención , todo fue muy bueno me atendieron bien en todos los departamentos . Y la atención del sr Lucio fue súper especial y muy profesional en todo . More

Great Experience Jeremy Sport and Raul (finance) were great. I had a truck get sold out from under me at Joe Myers and I got taken great care of by them. I'll definite Jeremy Sport and Raul (finance) were great. I had a truck get sold out from under me at Joe Myers and I got taken great care of by them. I'll definitely be coming back to Toyota of Katy for my future Toyota purchases. More

Greatest Salesguy by far. Our salesman Jeremy Short is the greatest. He walked us through the car purchase process. Very patient and kind. Definitely recommending him further Our salesman Jeremy Short is the greatest. He walked us through the car purchase process. Very patient and kind. Definitely recommending him further to others. More

Excellent car buying experience Latonya is very personable. Do your research and then go see her. The car we were looking for was not at the dealership, we found it and they went a Latonya is very personable. Do your research and then go see her. The car we were looking for was not at the dealership, we found it and they went and got it. She makes for a very good car buying experience. More

A new Highlander purchase Especially in summer days like Houston, did not provide a bottle of water. Girls sitting on front desk busy to talk each other. But my sales person Lu Especially in summer days like Houston, did not provide a bottle of water. Girls sitting on front desk busy to talk each other. But my sales person Luis was good and friendly. More

Good service Everything went well and both the salesman and the finance manager were really nice. I would recommend other friends to choose this dealership next ti Everything went well and both the salesman and the finance manager were really nice. I would recommend other friends to choose this dealership next time. More

Good sales people. Easy to work with. We were able to sort out most of the concern I had by emails before coming on site. Time at the store was very efficient, and I could drive out with t We were able to sort out most of the concern I had by emails before coming on site. Time at the store was very efficient, and I could drive out with the car after about 1.5 hour after I arrived, and that included a test drive and demo/testing of the new safety features. This dealership is highly recommended! More

Purchase was easy Loved Maria Gonzalez. She was patient and worked with us. I will recommend her and the financing manager, Don. Both were great. And I love my new car. Loved Maria Gonzalez. She was patient and worked with us. I will recommend her and the financing manager, Don. Both were great. And I love my new car. More