Don McGill Toyota of Katy

Loved it They took very good good care of us me and misses.. the salesman was the best greatest very nice made me feel like family.. and they were very fast They took very good good care of us me and misses.. the salesman was the best greatest very nice made me feel like family.. and they were very fast More

Good people Good experience and will recommend to Friends Hopefully we can get same customer service after the buy is done, thanks to all of you Ernesto Good experience and will recommend to Friends Hopefully we can get same customer service after the buy is done, thanks to all of you Ernesto More

Wasted time It is unclear why dealers think it is okay to waste your time. It took two hours to tell me what their interest rate would be. Got a better rate onlin It is unclear why dealers think it is okay to waste your time. It took two hours to tell me what their interest rate would be. Got a better rate online on 5 minutes. The next car will be bought online. Go Tesla! More

Got WAY more than I expected Beyond satisfied with Don McGill Toyota of Katy. They helped me find the perfect car for me that has everything I wanted and more. Went in looking f Beyond satisfied with Don McGill Toyota of Katy. They helped me find the perfect car for me that has everything I wanted and more. Went in looking for something completely different and walked out with a 2018 Highlander that I fell in love with. They also helped my husband get his dream car which we werent expecting to find on their lot. Our sales guy was phenomenal ( Ralph Gutierrez) and he went above and beyond to help us get exactly what we wanted. The paperwork went super fast as well which was amazing. Nothing about my experience was anything but amazing and unforgettable. Will return for our next purchase no doubt. HIGHLY RECOMMEND! More

Good service Sales Person Antonio Sanchez did a great job for me. I appreciate his organization. He was ready for me each time I arrived. He answered all my questi Sales Person Antonio Sanchez did a great job for me. I appreciate his organization. He was ready for me each time I arrived. He answered all my question without any pressure. Listens to my likes and dislikes. More

Deceived I had to sign my loan documents twice and when asked why I was told that the lending company did not approve an insurance and that my payments had gon I had to sign my loan documents twice and when asked why I was told that the lending company did not approve an insurance and that my payments had gone down. I specifically asked if this was the only thing that changed and I was told YES. When I got home, I noticed that the Interest Rate had been increased. This was my third Sienna bought there but there is no chance that I will return. More

Great first car purchase The employees worked with me in a friendly and professional demeanor at all times. They made my first car purchase easy and fast. I highly recommend! The employees worked with me in a friendly and professional demeanor at all times. They made my first car purchase easy and fast. I highly recommend! More

The best option The seller is very nice, he explain and give us the best option and make everything more easy. All the information was the correct one every time The seller is very nice, he explain and give us the best option and make everything more easy. All the information was the correct one every time More

Happy about the find! My car died unexpectedly & my son has been helping me look for another 4-wheeled companion, which can be a daunting experience. I need a good quality My car died unexpectedly & my son has been helping me look for another 4-wheeled companion, which can be a daunting experience. I need a good quality used car. We saw two cars advertised at Don McGill-Katy. At least one of them was through the USAA Buying Service & we where definitely interested in looking at it. When we arrived, a young lady that was leaving, ask if we needed help, turned herself around & made several calls until she located just the right person to help us. Alvin joined us & soon we were test driving a 2012 PriusV. I have owned this brand before, just not a “V”. However, even though it gets a bit less gas mileage than the Prius, it’s gas savings is still pretty impressive! And the comfort factor alone was amazing! I have a back problem, which it took care of, & even the back seats recline for the comfort of my friends! It ran like a dream & that was confirmed today, when my personal mechanic said it was top notch! Alvin was absolutely perfect in his negotiations for us, we have so enjoyed doing business with Don McGill-Katy. Two small things that has nothing to do with my purchase or how much We enjoyed Alvin: Suggestion 1.-Send someone with design & vision abilities to find you something to replace the paper boxes your sales folks have to stand on in an otherwise tidy looking office! Suggestion 2.-Think about hiring someone to look at your inside showroom setup & show off your wonderful vehicles leaving room for everyone to breath, as well. Thank you so much! More

No hassle car buying Came in to just look at cars and was made to feel at home. Great salesman without the high pressure sales tactics. Thanks for making my car buying exp Came in to just look at cars and was made to feel at home. Great salesman without the high pressure sales tactics. Thanks for making my car buying experience a good one. More