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Don McGill Toyota of Katy

Katy, TX

4.9
2,208 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,208 reviews

April 24, 2018

Fast oil change Got there. On time and was out in 30 minutes, just as promised. I appreciate having an appointment that is actually honored by the service center. More

by jom40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Gardoni
Apr 24, 2018 -

Don McGill Toyota of Katy responded

Thanks for the awesome review! We are so happy that Joshua could help you get you in and out in a timely manner! Please come back and see us, and thank you for your feedback!

April 24, 2018

Alex in body shop did a good job. Repairs handled well and done on schedule. One minor issue still needs to be addressed. Will require another visit. Coordination between body shop and More

by kmt0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 24, 2018 -

Don McGill Toyota of Katy responded

Thanks for the awesome review! We are so happy that Alex could help you! We look forward to seeing you during your next visit, and thank you for your feedback!

April 24, 2018

Good service The services is really good the perfec attention thank you good prices specially at lucio Ribera him is the perfectionist and sale Toyota Diler is the More

by YUSMARYL78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucio Rivera
Apr 24, 2018 -

Don McGill Toyota of Katy responded

Thanks for the awesome review! We are so happy that Lucio could give you such great service! Please come back and see us, and thank you for your feedback!

April 24, 2018

Took Forever to get my truck out I arrived at the service center a little after 10am and left around 2:40pm. All I needed was and oil change with tire rotation. My kids car seat was m More

by FXDLSHOUSTON13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lloyd Rachal
Apr 24, 2018 -

Don McGill Toyota of Katy responded

We are sorry you did not have a great experience with us. We strive to give all of our customers great experiences, and we are sorry that you did not receive that attention. Please give our Service Manager Chad Mahaffey a call at (832) 772-1000 so he can try and remedy your situation.

April 24, 2018

An average experience Líes from the sales guy?, normal and maybe even expected but deceitfull practices from your finance guy? A total mindblowing experience. That guy need More

by ldelvalle61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lloyd Rachal
Apr 25, 2018 -

Don McGill Toyota of Katy responded

We are sorry to hear you didn't have a great experience with us. We pride ourselves on helping people have the best car buying experience possible. Please give our General Manager, Michael Hartmann, a call at (832) 772-1000. He would love to discuss your experience further and help in any way he can. We look forward to speaking with you soon.

April 24, 2018

Service Was not greeted when we came in some one told us to stand and some one will help us when car was ready he handed paper work and pointed to cashier wh More

by ASHARMA109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No name given
Apr 24, 2018 -

Don McGill Toyota of Katy responded

We are sorry you did not have a great experience with us. We strive to give all of our customers great experiences, and we are sorry that you did not receive that attention. Please give our General Manager Michael Hartmann a call at (832) 772-1000 or email him at mhartmann@donmcgill.com so he can turn your experience around.

April 24, 2018

Excellent service Outstanding people and service very comfortable atmosphere will recommend this Toyota dealer to anyone looking for a car or to service their Toyota al More

by DRA1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Rachal
Apr 24, 2018 -

Don McGill Toyota of Katy responded

Thanks for the awesome review! We are so happy that Lloyd and our staff could give you such a quick and amazing experience! Please come back and see us, and thank you for your feedback!

April 24, 2018

Great It was great. Abbas did a good job explaining all the available options. The price was given as promised in the online quotation. Highly recommended. More

by HUANGYUFU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abbas, Taylor
Apr 25, 2018 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Abbas!

April 24, 2018

Fast and Friendly Service I went online and already knew what I wanted. Alvin Davies assisted me and I drove outta there in less than 2 1/2 hours. I couldn’t be happier with th More

by ALFARO.MELISSA71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Davies
Apr 25, 2018 -

Don McGill Toyota of Katy responded

Melissa, thank you for taking the time to leave us a 5-star review. We are very happy that Alvin was able to make your experience a positive one and provide you with the excellent customer service we strive for!

March 20, 2018

Great place! We bought a Toyota 4Runner last week and love it! Clariona Randolph was our salesperson and I highly recommend her! Lots of inventory and great prices More

by Jmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clariona Randolph
Mar 21, 2018 -

Don McGill Toyota of Katy responded

Jmag, thank you for your rating and review! We are glad to hear your experience at Don McGill Toyota of Katy was a positive one and we will be sure to pass this information to Clariona.

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