Don McGill Toyota of Katy

Sell cars that are wrecked I choose this dealership because I thought they wouldn't rip me off but I was wrong. I decided to buy a used vehicle from them a 2013 scion frs. They I choose this dealership because I thought they wouldn't rip me off but I was wrong. I decided to buy a used vehicle from them a 2013 scion frs. They said that the vehicle was certified and that have no wrecks but that was incorrect. I found this out when I tried to sell it and the Carfax came back as it had been wrecked. Tom Malonson the head sales guy said "thats stupid it shouldn't affect the price" he was just trying to get rid of me. So I asked if I could trade it in there and if they would give me what is was worth without the wreck. All of a sudden it was a problem and he hasd to talk to someone higher up. I was in there for 2 hours before he came back with an unfair offer. I tried calling toyota directly but they could do anything. I tried calling them back to see if there's anything they could do anything for me and still no return call. What is funny is they could have had another cell as I went to go buy a 2017 Toyota Corolla from another dealership but they just chose to write me off. They have forever lost my business and The Business of all my family and everyone that I ever talked to I will never say good things about Don McGill Toyota More

Worst Experience | Dishonest & Greedy Management This was by far the worst car buying experience I have ever had. When the management is dishonest, has no integrity, and all they care about is the "b This was by far the worst car buying experience I have ever had. When the management is dishonest, has no integrity, and all they care about is the "bottom line", you know it is a bad organization to buy and should stay away from. Here is my story: I came in to buy a used Toyota RAV4, I reviewed multiple options of cars with the salesman, and finally found a car that was a good option for me. I then went home to discuss with family the options and confirm a decision. I finally called the salesman back and asked if they would discount me a price, that I am wiling to make a deal, then I got a call back the next day and they confirmed the price that I negotiated is a go and to come in and get it done. When I got to the dealership, I brought my cheque book and the salesman confirmed again that the price i was given will be honored and in the computer notes shows managers signoff on the final price that was offered to me. Then right after, I went outside to test drive the car. While test driving the car, the salesman I was with got a call that another potential customer is coming in an hour to buy the same car i was test driving and willing to buy the car for the initial price listed which is slightly higher than what i was willing to pay. The two salesmen went into the manager (Tommy Morgan) and told him the story, and shockingly the manager (Tommy Morgan) had said that they will not honor my price that was confirmed to me multiple times (both on the phone and in person), and said "sorry, if you are willing to pay XX price (which is the same price the other customers that's coming in to buy), then he can give it to me, otherwise they cant help me. I was in complete shock as I was just literally outside test driving the car and came inside the dealership to close the deal, but they were so greedy and dishonest that they are willing to wipe out any integrity they had left in them just to make an extra buck. The goal at this dealership seems pretty obvious "sell as many cars at greatest profits by any means and leave your integrity out the door". This is was truly and sadly my experience there..... Rami More

They don't respect contracts... go somewhere else I spent 5 hours at this dealership to sign a lease. 3 days later they called me to change the terms because of a dealer mistake and yes, I had to pay I spent 5 hours at this dealership to sign a lease. 3 days later they called me to change the terms because of a dealer mistake and yes, I had to pay a lot more. If I reject the offer, my credit will be damaged because of the cancellation. So be careful, they do and give you whatever you want but 3 days later when TFS declines what they offered, they just call you to change terms. Very unproffesional. Go to Fred Hass or somewhere else More

Worst Service Horrible service with liars. They told us that they had a vehicle and after wasting 2 hours and doing pricing, they told us it is sold. Full of bs. Do Horrible service with liars. They told us that they had a vehicle and after wasting 2 hours and doing pricing, they told us it is sold. Full of bs. Don't go to DJ or work with a manager by the name of Alex. Go to sterling McCall. More

Overall good experience My experience with Don McGill Toyota has been good, my sales guy was great. Eduardo was great to deal with and he even contacted me several times afte My experience with Don McGill Toyota has been good, my sales guy was great. Eduardo was great to deal with and he even contacted me several times after the purchase of my vehicle this past month. . I bought my trade in in 04 from Don McGill Toyota, have had it serviced there as well, I will continue to do the same with my new one. More

Wonderful experience Had the greatest customer care I'd ever experienced. The employees took care of my every concern and need. So much thanks and appreciation goes to Ada Had the greatest customer care I'd ever experienced. The employees took care of my every concern and need. So much thanks and appreciation goes to Adam Nguyen of Don McGill Toyota of Katy. More

Great dealer great dealer, I always use the dealer for maintenance of my car and my recent purchase due very good, we did a great deal, I recommend 5 Stars. great dealer, I always use the dealer for maintenance of my car and my recent purchase due very good, we did a great deal, I recommend 5 Stars. More

Excellent job Willis Willis, Thanks for attended and provide different offers by the models for Toyota. You found a special car according by my bugged thanks so much a Willis, Thanks for attended and provide different offers by the models for Toyota. You found a special car according by my bugged thanks so much again. Great job. More

Outstanding Great place and employees such as Willow S. that was very patient with us and considerate with our needs and wants. You'll never find a better dealer Great place and employees such as Willow S. that was very patient with us and considerate with our needs and wants. You'll never find a better dealership than this one . More

Experience was good with Don Was able to go in and purchase a brand new Toyota Sequioia and trade in a vehicle that I was upside in equity on. Great job to Don and the finance tea Was able to go in and purchase a brand new Toyota Sequioia and trade in a vehicle that I was upside in equity on. Great job to Don and the finance team for getting the deal done. More