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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,199 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,199 reviews

February 05, 2024

You guys always take good care of me I never have any issues I really appreciate you guys More

by Cancillotti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mendez and Steven deatherage
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Feb 07, 2024 -

Don McGill Toyota of Katy responded

Cancillotti, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

February 03, 2024

You get what you pay! Since 2015 I’ve had excellent service from waiting to Uber tra spot while I wait for service. I don’t mind waiting for service knowing I’m getting qu More

by Mmacmay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A Hispanic woman
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Feb 07, 2024 -

Don McGill Toyota of Katy responded

Thanks so much for your incredible feedback and 5 star review!

February 03, 2024

Refugio Teran took care of my tundra that they had misplaced my wheel lock key on an earlier visit. Refugio was very polite and understanding, replaced the wheel lock nuts and key and took care of ev More

by Ray
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Refugio Teran
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Feb 07, 2024 -

Don McGill Toyota of Katy responded

Ray, so glad to hear everything worked out and that you had a good experience here at Toyota of Katy!

February 02, 2024

Katy Toyota was wonderful, everyone was pleasant and professional. Brian Decastro was my salesman and he was Excellent. More

by Cj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Decastro
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Feb 07, 2024 -

Don McGill Toyota of Katy responded

CJ, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Brian was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

February 01, 2024

Welcoming and eager to make things right. Everyone who we dealt with ( Antonio and Henry) made us feel at ease. More

by Lovemy4Runner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Antonio and Henry
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Feb 02, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

January 31, 2024

Friendly & patient service, you helped us get the vehicle that we wanted in a timely manner. More

by harmanlaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alisha, Kevin
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Feb 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating! We are glad to hear your experience at Toyota of Katy was a positive one!

January 31, 2024

Our salesman was great! He was professional , courteous and patient. Everyone else we dealt with at the dealership was pleasant and helpful as well. More

by TSalina
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armando Ramirez
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Feb 02, 2024 -

Don McGill Toyota of Katy responded

Thank you for your 5-star rating! We are glad to hear your experience at Toyota of Katy was a positive one!

January 28, 2024

I was very pleased with the service today. Friendly staff. I appreciated their suggestions for maintenance More

by Srfisher77
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jennifer, Phil in Sales
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Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating! We are glad to hear your experience at Toyota of Katy was a positive one!

January 27, 2024

Francisco and D-Cole make up for the loss of my guy Jacob!! Thanks for everything!! I'm grateful! More

by Triss
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Francisco, D-Cole
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Jan 28, 2024 -

Don McGill Toyota of Katy responded

Triss, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

January 26, 2024

Check-in was fast and thorough. Richard answered all my questions. The time required for the work was less than anticipated. More

by Carrfree2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one, and we will be sure to pass this information to Richard!

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