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Don McGill Toyota of Katy

Katy, TX

4.9
2,199 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,199 reviews

January 26, 2024

Our experience with the sales team was great. Very professional, respectful, and knowledgeable. The help we received from our sales person was wonderful and beyond expectations. Although it took More

by Jasmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Parker
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Jasmine, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

January 26, 2024

They are really care about customer and friendly. The facility look very clean and have free coffee when you ưaiting. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
San Miguel
Jan 28, 2024 -

Don McGill Toyota of Katy responded

Thank you for your rating Andy! We are glad to hear your experience at Toyota of Katy was a positive one! Glad you enjoyed the coffee!

January 25, 2024

I made my appointment for today and everything was fast and they were very friendly and helped me with all my questions More

by Sdelvalle77
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mayeli Ramírez
Jan 25, 2024 -

Don McGill Toyota of Katy responded

We are glad to hear your experience was a positive one! Thanks for the 5-star review!

January 25, 2024

The service was excellent! Waiting area very clean and excess-able. And everything was reviewed with me. More

by ffrazier927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Jan 26, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business! We know you have a choice of dealerships, and we appreciate that you chose us. We look forward to helping you again in the future.

Jan 26, 2024 -

ffrazier927 responded

Great service and am planning to go back soon!!

January 24, 2024

En otros dealers no pudieron ayudarme a encontrar el carro que yo necesitaba. Sin embargo, aquí la atención fue extraordinaria, muy atentos y profesionales! Encontré lo que estaba buscando! Gracias Cele More

by johannadelgado
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Johanna, gracias por tus cinco estrellitas. Trabajamos mucho para mantener nuestro estandar bien alto. Lealtad y satisfaccion al cliente es nuestra meta #1. Toyota of Katy le agrada escuchar que Celeste y Danial fueron amables y les brindaron el buen servicio que queremos que todos nuestros clientes reciban. Gracias y esperamos verte pronto.

January 24, 2024

The employees are very courteous and helpful. The environment is welcoming and if you have a reserved appointment the wait is not that long. Plus free coffee while you wait. More

by Karfon
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey?
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business Karfon. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future. We'll have a fresh pot of coffee waiting for you!

January 20, 2024

Stephen Vo, the service advisor, gave great service and was very courteous and helpful and kind. More

by Lbaitz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Stephen! Come back and see us again!

January 20, 2024

Excellent service from Jacob, on time with appointment and quick turnaround. Great communication during the repair too. More

by Tommy
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Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Tommy, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 20, 2024

The service was great! I wasn't able to get an appointment because they were booked, so I arrived early and waited. They finished with my vehicle in one hour and that was a More

by sarh1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

January 19, 2024

Thank you Carlos and staff for your courtesy and professionalism. As always, service and staff are always pleasant and the customer service lounge is always clean and comfortable. More

by donna_kennard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Donna! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Carlos was able to give you that kind of service. We look forward to helping you again in the future.

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