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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,233 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,233 reviews

January 20, 2024

Stephen Vo, the service advisor, gave great service and was very courteous and helpful and kind. More

by Lbaitz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Vo
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Stephen! Come back and see us again!

January 20, 2024

Excellent service from Jacob, on time with appointment and quick turnaround. Great communication during the repair too. More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Tommy, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

January 20, 2024

The service was great! I wasn't able to get an appointment because they were booked, so I arrived early and waited. They finished with my vehicle in one hour and that was a More

by sarh1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

January 19, 2024

This was a great experience! Alex is super nice and helpful, and so was Don! Also, I am impressed with the lifetime benefits of buying Toyota, I will definitely be taking advanta More

by MISTYBOSTICK29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Miller, Don
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your loyalty to the Toyota brand and for choosing to do business with us. We hope you enjoy your new ride. Come back to see us in the future!

January 19, 2024

JJ Samillan was my chosen Sales Agent, transparency was the top reason why I will adn do recommend him for your next visit! More

by youraverageconsumer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ Samillan
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for your excellent rating and review of Toyota of Katy! It is great to hear that JJ helped you to have a good experience and that you are satisfied with our services. We appreciate your business and look forward to helping you again in the future.

January 19, 2024

I had a great visit. I was told within a reasonable time what needed to be fixed. Further, the time it took to wait was reasonable. More

by jmajeski2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senor Bonilla
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 19, 2024

Thank you Carlos and staff for your courtesy and professionalism. As always, service and staff are always pleasant and the customer service lounge is always clean and comfortable. More

by donna_kennard1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jan 24, 2024 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Donna! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Carlos was able to give you that kind of service. We look forward to helping you again in the future.

January 19, 2024

Quick service and friendly and knowledgeable ! Very helpful anf overall experience was great with assistance More

by Robin_maertz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Robin, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

January 18, 2024

Great Customer Service from all departments involved in my purchase. Will definitely return to this dealership for future purchases. More

by Juniortrevino89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Soraiz, Demontri, Sunny
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

January 18, 2024

Pretty direct and straight forward. answered any questions I had for clarification and customer service was polite More

by nickortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Hernandez
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Jan 19, 2024 -

Don McGill Toyota of Katy responded

We appreciate your rating! If there is anything we can do to turn this into a 5-star experience, please let us know!

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