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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,198 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,198 reviews

December 27, 2023

My salesperson (JJ) was great, but I found the deal terms sheet confusing as the rebate ($1k) available via financing through Toyota Financial Services was being used to show that I was paying MSRP. If I ha More

by BSYERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ
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Dec 29, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us a rating and your feedback. While we are glad to know that JJ provided you with superior customer service, we apologize for the confusion as far as pricing goes.

December 25, 2023

Good dealership good service good warranty great customer service if i have any problems they quickly respond More

by Nimcong20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isal
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Dec 29, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

December 24, 2023

Tariq who was my sales person was very helpful and answered all me questions. Sam (manager) provided me with all the information about the lease options. Thank you More

by mirqali2014
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tariq and Sami (manager)
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Dec 29, 2023 -

Don McGill Toyota of Katy responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that Tariq and Sam provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

December 20, 2023

Reliable and trustworthy! Our Toyotas never break down. We maintained our Camry here and drove it for 30 years. More

by Rebagreene101Reba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

December 19, 2023

Got exactly what my wife wanted. Great, courteous service. Everything went smooth. Happy wife, happy life! More

by D. Rogers
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Phan
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business. We know you have a choice of dealerships and we appreciate that you chose us. We look forward to helping you again in the future.

December 19, 2023

Even though the service line was full with many others waiting in line, my service advisor, Jacob, moved my Tundra and kept me informed. The service technician did a great job and my 120 mile truck runs l More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for allowing us to earn your business, Bill! We know you have a choice of dealerships and we appreciate that you chose us. We work hard to make sure all our customers have a great experience with our dealership, and we're happy to hear that Jacob was able to give you that kind of service. We look forward to helping you again in the future.

December 18, 2023

My experience was amazing. It didn't take me long to purchase the car I wanted. The service was great. They really take of their customers at this dealership. More

by Gerard Linton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Bryant
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Gerard, we appreciate your business and 5-star rating! We are glad to hear that you experienced a speedy and efficient car buying experience, which we strive to give all of our customers. We look forward to helping you again in the future.

December 18, 2023

Great service department. Way better than that xxxx hole Sterling McCall. It’s worth the drive if you don’t live in Katy. More

by Mcochran86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

December 17, 2023

I am very pleased with the service provided by the dealership staff and the atmosphere is very pleasant. Muy complacida con el servicio que recibí por el personal del concesionario , el ambiente, la More

by Peggy Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy, Diaz
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Peggy! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

December 17, 2023

Really experienced people on the team especially Carlos he always treats me like family never have to worry about anything More

by muzammil150
Recommend Dealer
Yes
Employees Worked With
Carlos
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Dec 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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