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Don McGill Toyota of Katy

Katy, TX

4.9
2,214 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,214 reviews

September 30, 2023

When I arrived I saw a very long back log of vehicles. I had made an appointment but thought I was going to have to wait. My service was do in the time frame it said it would be. Ms. Lee my service advi More

by Thomascorson515
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ms. Lee
Oct 01, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 30, 2023

I was extremely pleased with how well the team took care of everything on my car. More

by Linda
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Refugio, John
Oct 01, 2023 -

Don McGill Toyota of Katy responded

Linda, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 30, 2023

You see a lot of employees around but they take to long to help you More

by Humberto
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
N/a
Oct 05, 2023 -

Don McGill Toyota of Katy responded

Humberto, thank you for allowing us to earn your business. We apologize for the delay in the service department. Our customer's time is valuable to us, and we apologize that we were not able to provide you with quick and efficient service.

September 29, 2023

Felix Vargas very profesional, good service in the Shop, very nice place.I recomendó Toyota of Katy More

by bobylil
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Recommend Dealer
Yes
Employees Worked With
Felix Vargas
Sep 29, 2023 -

bobylil responded

Nice place

September 28, 2023

We use Toyota of Katy because of the exceptional service we receive. Our service writer Henry Vargas does everything he can to get our vehicle maintenance done and back on road .He takes great care of us More

by s whynot
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Henry Vargas
Sep 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for your business! We'll be sure to pass your kind words on to Henry. Come back and see us again!

September 27, 2023

Excellent Sales and Service experience. I will use them over and over again and also recommend them to everyone I know. More

by Kemax4j
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
UK
Sep 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 27, 2023

Although Randy was off but still excellent service , the cashier young lady was very decent and cooperative More

by nehsan196
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Recommend Dealer
Yes
Employees Worked With
Idk
Sep 28, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

September 24, 2023

Feliciano Vargs excellent service Provided professional review of the Toyota contract purchased at Centennial Toyota in Las Vegas RAV 4 2020 More

by Pkg2103256999
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Feliciano Vargs
Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your new Toyota RAV4! It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

September 23, 2023

Toyota of Katy has always taken care of me and my needs. Great dealerships from sales to service. More

by bguffey
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Recommend Dealer
Yes
Employees Worked With
Felix
Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

September 22, 2023

Staff is kindly and nicely but service charge is too high and I don’t know my car is really bad need to replace the parts or not More

by Ya Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
Sep 25, 2023 -

Don McGill Toyota of Katy responded

Ya Lee, thank you for your feedback. We would like to learn more about your visit and address your concerns. Please reach out to our Customers Relations Manager, Peggy Diaz, at 832-772-1000. We hope to hear from you soon!

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