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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,237 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,237 reviews

September 24, 2023

Feliciano Vargs excellent service Provided professional review of the Toyota contract purchased at Centennial Toyota in Las Vegas RAV 4 2020 More

by Pkg2103256999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Feliciano Vargs
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for the five-star review! Congratulations on your new Toyota RAV4! It was our pleasure to assist you, and we look forward to continuing our relationship in the future!

September 23, 2023

Toyota of Katy has always taken care of me and my needs. Great dealerships from sales to service. More

by bguffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

September 22, 2023

Great management team, they stayed in touch with me the entire process. They made sure that I was taken care of although my first experience was horrible. They called me and said don’t worry, we have some More

by dhightower68
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Cedric and Pero
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are thankful for your repeat business and we are happy to hear that we were able to provide you with a better experience at our dealership. Come back and see us for all of your vehicle needs!

September 22, 2023

Thumps up for Jessica! She provided the best customer service I've had in a long, long time! Loved the dealership improvements! I will surely return. More

by edflo1027
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Thumps up for Jessica! Best customer service I've had ever at this dealership!
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Jessica was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

September 22, 2023

Carmen made this process very easy and made sure we’re well informed and answered all our questions More

by berenicegarcia0828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carmen
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

We are very grateful for your review and for the five stars! We're delighted to hear that Carmen took good care of you. Welcome to the Toyota of Katy Family!

September 22, 2023

Staff is kindly and nicely but service charge is too high and I don’t know my car is really bad need to replace the parts or not More

by Ya Lee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Sep 25, 2023 -

Don McGill Toyota of Katy responded

Ya Lee, thank you for your feedback. We would like to learn more about your visit and address your concerns. Please reach out to our Customers Relations Manager, Peggy Diaz, at 832-772-1000. We hope to hear from you soon!

September 21, 2023

I was able to set up an appointment and get the vehicle serviced on the same day. More

by claibornevansant
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Henry Vargas
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Sep 22, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

September 20, 2023

Very great experience! I would recommend this dealership to anyone. I will definitely be coming there for my auto care in the future! Beautiful facility too! Kathleen More

by Kathy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Felix Vargas
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Sep 22, 2023 -

Don McGill Toyota of Katy responded

Kathy, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

September 19, 2023

Great service and very fast service today. I usually sit and wait for 2-4 hours, today was 1 hour. More

by dewwelch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the names but the service rep. Was very nice and answered all my questions
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Sep 22, 2023 -

Don McGill Toyota of Katy responded

We appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

September 17, 2023

Great service and sales perdon very nice , she was awesome we are happy with our car More

by Roxana.martinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos salguero and celeste
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Sep 18, 2023 -

Don McGill Toyota of Katy responded

Roxana, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

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