Don McGill Toyota of Katy

I have always had quick service and very considerate people since I moved to Katy 2 1/2 years ago! people since I moved to Katy 2 1/2 years ago! More

The best dealership in Texas. Alejandro was truly exceptional worked hard to get me what I wanted Alejandro was truly exceptional worked hard to get me what I wanted More

Outstanding service! Patient, understanding and efficient. Would recommend to anyone to get service at this location. Patient, understanding and efficient. Would recommend to anyone to get service at this location. More

Always friendly staff. No problems. Would use Don McGill again if I ever needed another repair No problems. Would use Don McGill again if I ever needed another repair More

Great service. Felt welcome . Alex Roman very dedicated to his work and took care my service with warm welcome. Felt welcome . Alex Roman very dedicated to his work and took care my service with warm welcome. More

Not sure I like all the changes. I am handicapped and takes me longer to get around. We started talking with one person right across from doors. Then someone else said they would he I am handicapped and takes me longer to get around. We started talking with one person right across from doors. Then someone else said they would help. Then had to walk around to very end of counter. If you are handicapped you are screwed. No accommodations for handicapped of any one. I may have to look for my next car somewhere else. More

It was very busy today but I was out before my completion window. Unfortunately my check engine light came on as soon as I started the car to leave... check engine with 42k miles ! Not a good sign. window. Unfortunately my check engine light came on as soon as I started the car to leave... check engine with 42k miles ! Not a good sign. More

This is the first time that I give a bad comment. We had a terrible experience at Toyota of Katy. It was very smoothful to communicate with the salesperson, who was very nice and patient. During the We had a terrible experience at Toyota of Katy. It was very smoothful to communicate with the salesperson, who was very nice and patient. During the discussion, we noticed that the car model shown on the quote was different from the one we had been talking about all the time. We pointed it out but the manager said "never mind it was a typo". After around 5-hour discussion, we made a great deal. Then, all of my sensitive information about financing was given to them as they required and my credit was reviewed. Right after that, another manager jumped out and said that they cannot give us the offer because they made a mistake about the car model. They increased the price by $4000 without space to discuss. We were very frustrated. They made a mistake not us. We spent around 5 hours there from 12 pm to 5 pm and we cancelled all the appointments in the afternoon. We even had no time for lunch. More

Toyota of Katy always has the BEST service team! The Process with waiting it always a decent length of time. The Process with waiting it always a decent length of time. More

As a female, getting major work completed on your vehicle can be scary, but Teran made my experience very pleasant. Thanks can be scary, but Teran made my experience very pleasant. Thanks More