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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,228 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,228 reviews

August 16, 2023

Superior customer service! !! Expedient, efficient, professional going above and beyond to be of service for a spur of the moment issue!!! More

by fancy3112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Secora Reyes
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

August 15, 2023

Ask for Ms. Temi in sales, she made our buying experience worth every bit of the 2 hour drive to get there. More

by Bk2191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Temi
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your positive review and five-star rating! We make it our top priority to treat our customers like family, so it is wonderful to hear that Ms. Temi went above and beyond for you. Please come back to see us again in the future!

August 14, 2023

I am very satisfied with your service:very friendly attitude, good quality, and fast time More

by yuanhang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Yuanhang, thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

August 13, 2023

Excellent Service from Daniel Bonilla he is very friendly and professional to help you, I do recommend him. His is the best. More

by Wilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bonilla
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Wilmer, we are thankful for your business and this excellent review! It is wonderful to hear that Daniel provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

August 13, 2023

The service department prices are way too expensive. I was charged way too much for diagnosing a problem. I chose to refuse the service. This is the second time I felt like I got screwed by the service More

by rls11108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review and for giving us the opportunity to earn your business. We're disappointed to hear about your negative experience. Our #1 goal is 100% customer satisfaction for any service. If you change your mind, we would love the opportunity to work with you again in the future.

August 12, 2023

Very professional and friendly. I would recommend this location to anyone if they want good service thank you. More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Kimberly, thank you for this five-star review! We are thrilled to hear that you had a delightful, hassle-free experience provided by our service department. Please let us know if there is anything else we can help you with!

August 12, 2023

Excellent experience . I recommend Toyota of Katy best dealer in tow. Very professional thank you More

by Juan Carlos Mendez
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Molero
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Juan Carlos, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

August 12, 2023

The service dept is the best. For all the years I have been going there I have always been treated great More

by Jcmv52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Dethridge, Daniel Bonilla
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

August 11, 2023

Clean, organized, and with employees that care about their customers. Antonio was very helpful and courteous. More

by ehkemh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Novia
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Aug 18, 2023 -

Don McGill Toyota of Katy responded

We appreciate your excellent review! We're so glad to hear you felt safe during your visit with us as it is our top priority to keep up a clean and sanitized dealership. Come back to see us in the future!

August 11, 2023

The best customer service we had with Rubel Chowdhury, He is very knowledgeable, knew exactly what we wanted and treated us like family More

by patch2meetu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rubel Chowdhury
Report | Print
Aug 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

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