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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,228 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,228 reviews

July 20, 2023

This dealer is welcoming and eager to help customers. They go extra miles to meet the needs of a customer. More

by skunyao
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lewis Phan
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Jul 21, 2023 -

Don McGill Toyota of Katy responded

Thank you so much for this thoughtful review! We appreciate customers like you who make our job so easy! Please come back and see us in the future!

July 19, 2023

Easy appointment with good attention. Excellent services including oil change and tire rotations it was included in my lifetime warranty because I bought my RAV4 with Don McGill Toyota. More

by E Leonel Flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Socorro Reyes
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Jul 21, 2023 -

Don McGill Toyota of Katy responded

E Leonel, we appreciate your business and 5-star rating! We are glad to hear that you received speedy and efficient service, which we strive to give all of our customers. We look forward to helping you again in the future.

July 18, 2023

John, the paint service tech, is an awesome employee, and a fantastic diplomat representing Toyota of Katy. His customer service is nothing less than outstanding, and bar none. More

by Joe6485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, paint service technician
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Jul 21, 2023 -

Don McGill Toyota of Katy responded

Joe, thank you for taking the time to leave us this wonderful review! We put our best foot forward each day to treat all of our customers like family, and we are glad your experience was no exception. Come back and see us again for all your vehicle needs!

July 17, 2023

They are clean, quick, honest, and very knowledgeable. This is my favorite Toyota dealership in the Houston area More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Kelly, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that our team was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

July 17, 2023

Very good service from Henry Vargas! ! I always have a great experience with this dealership. Amazing costumer service!!! More

by Gabynoemi@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Vargas
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Thank you for your review! We are glad to hear your experience at Toyota of Katy was a positive one and we will be sure to pass this information to Henry.

July 16, 2023

Thanks for taking such good care of me and both my Toyotas. It's great to be able to rely on Don McGill! More

by Jim
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison and Carter and Team!
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Jim, thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

July 15, 2023

I like Toyota company car . The company all car is good and life time long More

by Mohammad Islam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruble
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Mohammad, thank you for your loyalty to the Toyota brand and for choosing to do business with us. We hope you enjoy your new ride. Come back to see us in the future!

July 15, 2023

Make sure y'all closed the hood of the truck completely when you finish the job. If I had hit the Highway it could have flown up and I wouldn't be paying for a damaged hood due to the negligence a service More

by Gilbert DLG
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Gilbert, thank you for your review and for giving us the opportunity to earn your business. Our #1 goal is 100% customer satisfaction for any service. Your feedback will be used as a training tool to help us improve our processes and we appreciate you taking the time to let us know where we fell short.

July 15, 2023

Carter Hambleton could not have done a better job. I unfortunately needed a lot of repairs and he handled it with grace and professionalism. He was upfront with everything and set my expectations pe More

by Jim Purvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Hambleton
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Jim, thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Carter was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

July 14, 2023

Excelente Atención Profesionalismo La Sra. Socorro es muy Atenta y muy Amable Sabe tratar al Cliente ..Muchas Gracias More

by durrieta09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Socorro Reyes
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Jul 18, 2023 -

Don McGill Toyota of Katy responded

Muchisimas gracias por tu comentario. Con clientes como usted se nos hace mas amigable el trabajo. Esperamos verte por aca de nuevo.

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