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Don McGill Toyota of Katy

Katy, TX

Overview
Employees
Reviews
Vehicles
4.9
2,217 Reviews
Don McGill Toyota of Katy offers a full line of Toyota vehicles to suit your needs. We're located in Katy, TX just west of Houston. From Avalons to Camrys to Tacoma and Tundra Trucks, we have the vehicle for you. Don McGill Toyota of Katy strives to set the standard for how all car dealerships should treat their customers. This is precisely the reason why Don McGill was awarded the Toyota President's Award many times. We've created a Customer Loyalty Program that rewards customers for vehicle purchases and all maintenance or service work. So, if it's a deal your chasin', exit i-10 and Mason!
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21555 Katy Freeway

Katy, TX

77450

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Showing 2,217 reviews

June 10, 2023

Always have had great service and great relationships with all people involved. They have all treated me with kindness and respect every since my first visit 15 to 20 years ago. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, the sales mgr., James for Service, another very nice guy named Chris that deals with Friends of the Toyota Family.
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Jun 10, 2023 -

jim responded

Thanks for years of great service!

June 10, 2023

They got my oil change and tire rotation done in a timely manner and did a great job. More

by Shyennemwalling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

June 10, 2023

Provides excellent service Excellent staff Very courteous staff Staff able to explain the how and why’s on your car. On the sales department - they have excellent sales people . Both sales and More

by Lily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony guillory
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this excellent review and rating, Lily! We are glad to hear you had a good experience with every part of our dealership! We look forward to seeing you again!

June 10, 2023

Friendly, professional the actual waiting area very comfortable clean, very knowledgeable with clear answers other than mechanical lingo More

by SVP
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jacob Marlow
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for this wonderful review and five-star rating. We are always here to bring you the best service possible and we're thankful for your business. We look forward to helping you again in the future!

June 10, 2023

Evan - Friendly / helpful. Got water and a snack while waiting inside. Had a nice table with power outlet. Excellent all the way around. More

by pschueler89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

We are thankful for your business and this excellent review! It is wonderful to hear that Evan provided you with superior service and that you enjoyed your experience with us. We look forward to working with you again in the future.

June 10, 2023

They did an excellent job of diagnosing the issue and letting me know about it. Timely work and overall a great experience! More

by powellclynton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Roman
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your wonderful rating and review! We strive to get our customers good deals while providing the best experience possible, so it is wonderful to hear that our service team gave you such excellent service. Come back and see us soon!

June 09, 2023

Good attendance during the entire process, all documents done on time, everything explained very clearly. More

by j09_hjavier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edsai
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

We appreciate your recommendation and review. Thank you for choosing us for your recent vehicle purchase. We are happy to hear that our team provided you with the knowledge necessary to help you with your purchase and that he made you feel at ease. Please come back to see us in the future!

June 09, 2023

Dealership is friendly, the technician, Daniel what is courteous, efficient, and generally made me feel welcome. More

by Genechambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our Toyota dealership. Toyota of Katy is happy to hear that Daniel was able to give you the customer service we want everyone to experience. We look forward to seeing you again.

June 09, 2023

I’m always greeted by a happy, smiling employee when I arrive. They get right on it by processing the paper work and explaining what they will be doing. Great experience. More

by mike.alcott
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Kay Sea Palcott
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Jun 11, 2023 -

Don McGill Toyota of Katy responded

Mike, thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us at Toyota of Katy in the future!

June 08, 2023

Wonderful service. Nicest seats good water nnnnnn uiiii this is a wast of time to fr More

by nixonedk
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
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Jun 08, 2023 -

Don McGill Toyota of Katy responded

Thank you for your excellent review and for choosing us to service your vehicle. We are always happy to provide you with prompt and superior service!

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